PROBLEMAS COM O PREVIEW DO VEGAS PRO 21

MARCOS-ANTONIO wrote on 9/7/2024, 12:05 AM


Estou tendo esse problema no meu preview em alguns frames de algum vídeo que reproduzo, não faço ideia do que pode ser, já pesquisei tanto como posso resolver isso, porém não consigo. Esse porblema ocorre sempre em todo vídeo que reproduzo e até mesmo depois de o vídeo já renderizado. Alguém consegue me ajudar?

Comments

MARCOS-ANTONIO wrote on 9/7/2024, 12:05 AM


 

I'm having this problem in my preview in some frames of a video I'm playing, I have no idea what it could be, I've already researched so much how I can solve this, but I can't. This problem always occurs in every video I play and even after the video has already been rendered. Can anyone help me?

RogerS wrote on 9/7/2024, 12:34 AM

I thought I just asked you to post your build of 21, MediaInfo and what GPU you used:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

There's a decoding issue with the media you are using, which then makes us want to know what kind of video it is. If you can upload a sample file to a service like Google Drive that's even better.

MARCOS-ANTONIO wrote on 9/7/2024, 12:55 AM
General
Complete name                            : D:\VEG CLIENTES\cliente do Gui\7\Ter ou não um carro\IMG_4763.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.00 (qt  )
File size                                : 910 MiB
Duration                                 : 9 min 31 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 13.4 Mb/s
Frame rate                               : 59.940 FPS
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC
Writing library                          : Apple QuickTime
com.apple.quicktime.location.accuracy.ho : 14.279564
com.apple.quicktime.location.ISO6709     : -22.9834-043.2240+023.782/
com.apple.quicktime.make                 : Apple
com.apple.quicktime.model                : iPhone 14 Pro
com.apple.quicktime.software             : 17.6.1
com.apple.quicktime.creationdate         : 2024-09-03T12:36:01-0300

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L4.1@Main
HDR format                               : Dolby Vision, Version 1.0, Profile 8.4, dvhe.08.05, BL+RPU, no metadata compression, HLG compatible
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 9 min 31 s
Bit rate                                 : 13.1 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Rotation                                 : 180°
Frame rate mode                          : Variable
Frame rate                               : 59.940 (59940/1000) FPS
Minimum frame rate                       : 54.545 FPS
Maximum frame rate                       : 66.667 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.105
Stream size                              : 889 MiB (98%)
Title                                    : Core Media Video
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : HLG
Matrix coefficients                      : BT.2020 non-constant
Metas                                    : 3,4,5
Codec configuration box                  : hvcC+dvvC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 9 min 31 s
Source duration                          : 9 min 31 s
Bit rate mode                            : Variable
Bit rate                                 : 109 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 7.43 MiB (1%)
Source stream size                       : 7.43 MiB (1%)
Title                                    : Core Media Audio
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Other #1
ID                                       : 3
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 9 min 31 s
Bit rate mode                            : Constant
Title                                    : Core Media Metadata
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Other #2
ID                                       : 4
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 9 min 31 s
Source duration                          : 9 min 31 s
Bit rate mode                            : Variable
Stream size                              : 3.25 MiB
Source stream size                       : 3.25 MiB
Title                                    : Core Media Metadata
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Other #3
ID                                       : 5
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 9 min 31 s
Bit rate mode                            : Variable
Title                                    : Core Media Metadata
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC
Geral
Nome: IMG_4764.MOV
Pasta: D:\VEG CLIENTES\cliente do Gui\7\Ter ou não um carro
Tipo: HEVC
Tamanho: 491,06 MB (502 845 581 bytes)
Criado: 3 de setembro de 2024, 13:30:56
Modificado: 3 de setembro de 2024, 12:55:06
Acessado: 7 de setembro de 2024, 02:10:13
Atributos: Arquivo morto

Fluxos
Vídeo: 00:05:01,051, 59,892 (VFR) fpsprogressivo, 1920x1080x32, HEVC
Áudio: 00:05:01,059, 44 100 Hz; Stereo, AAC

Resumo
[TCFM]: 8

Informações ACID
Bloco ACID: não
Bloco de expansão: não
Lista de expansão: não
Info2 de expansão: não
Marcadores de batimento: não
Batimentos detectados: não

Outros metadados
Regiões/marcadores: não
Marcadores de comando: não

Gerenciador de mídia
Etiquetas de mídia: não

Plug-In
Nome: so4compoundplug.dll
Pasta: C:\Program Files\VEGAS\VEGAS Pro 21.0\FileIO Plug-Ins\so4compoundplug
Formato: AVC
Versão: Version 21.0 (Build 300)
Empresa: MAGIX Computer Products Intl. Co.

 

MARCOS-ANTONIO wrote on 9/7/2024, 1:08 AM
Hallo und willkommen bei MAGIX,

vielen Dank, dass Sie uns kontaktiert haben.

Ein Mitarbeiter wird sich schnellstmöglich um Ihr Anliegen kümmern.

Möchten Sie diesem Ticket weitere Informationen hinzufügen, antworten Sie bitte auf diese Email mit gleichbleibendem Betreff.

Mit freundlichen Grüßen,
Ihr MAGIX Team
General
Complete name                            : D:\VEG CLIENTES\cliente do Gui\7\Ter ou não um carro\IMG_4763.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.00 (qt  )
File size                                : 910 MiB
Duration                                 : 9 min 31 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 13.4 Mb/s
Frame rate                               : 59.940 FPS
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC
Writing library                          : Apple QuickTime
com.apple.quicktime.location.accuracy.ho : 14.279564
com.apple.quicktime.location.ISO6709     : -22.9834-043.2240+023.782/
com.apple.quicktime.make                 : Apple
com.apple.quicktime.model                : iPhone 14 Pro
com.apple.quicktime.software             : 17.6.1
com.apple.quicktime.creationdate         : 2024-09-03T12:36:01-0300

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L4.1@Main
HDR format                               : Dolby Vision, Version 1.0, Profile 8.4, dvhe.08.05, BL+RPU, no metadata compression, HLG compatible
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 9 min 31 s
Bit rate                                 : 13.1 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Rotation                                 : 180°
Frame rate mode                          : Variable
Frame rate                               : 59.940 (59940/1000) FPS
Minimum frame rate                       : 54.545 FPS
Maximum frame rate                       : 66.667 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.105
Stream size                              : 889 MiB (98%)
Title                                    : Core Media Video
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : HLG
Matrix coefficients                      : BT.2020 non-constant
Metas                                    : 3,4,5
Codec configuration box                  : hvcC+dvvC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 9 min 31 s
Source duration                          : 9 min 31 s
Bit rate mode                            : Variable
Bit rate                                 : 109 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 7.43 MiB (1%)
Source stream size                       : 7.43 MiB (1%)
Title                                    : Core Media Audio
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Other #1
ID                                       : 3
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 9 min 31 s
Bit rate mode                            : Constant
Title                                    : Core Media Metadata
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Other #2
ID                                       : 4
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 9 min 31 s
Source duration                          : 9 min 31 s
Bit rate mode                            : Variable
Stream size                              : 3.25 MiB
Source stream size                       : 3.25 MiB
Title                                    : Core Media Metadata
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Other #3
ID                                       : 5
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 9 min 31 s
Bit rate mode                            : Variable
Title                                    : Core Media Metadata
Encoded date                             : 2024-09-03 15:36:01 UTC
Tagged date                              : 2024-09-03 15:45:34 UTC

Minha Configuração
Placa mãe: B550M Aorus Elite
Processador: Ryzen 7 5700G
Memória RAM: 2x16 32gb 3600MHz
Placa de Vídeo: RX 580 8gb
Fonte: 500w 80plus Gold (Modular)
SSD: 1TB + 1TB
HD: 1TB
Fans: Rise mode (transparente) 12mm
Water cooler: Super frame 240mm
Gabinete: Redragon Wideload lite Gaming case (Aquario)
Kit cabo sleevd premium pichau CS110
 

Wolfgang S. wrote on 9/7/2024, 1:16 AM

Would it be possible for you to upload a sample of this 10bit HEVC HLG footage to a googledrive or whatever you have, a sample where you see this decoding errors?

Desktop: PC AMD 3960X, 24x3,8 Mhz * RTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

MARCOS-ANTONIO wrote on 9/7/2024, 1:42 AM


Não consigo nem renderizar um trecho para te mandar. Acredito que como está com esse problema, quando renderiza exatamente o frame que está o problema, o vegas trava e da esse erro.

MARCOS-ANTONIO wrote on 9/7/2024, 1:43 AM

Tenho o Link do vídeo no canal dessa cliente. O link é esse:
O momento do problema é a partir do segundo 0:38 e esses demais momentos:
01:05
05:25
05:43
06:14
06:34
08:27
08:42
08:55
10:03
 

Wolfgang S. wrote on 9/7/2024, 2:29 AM

Please write in english.

Desktop: PC AMD 3960X, 24x3,8 Mhz * RTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

RogerS wrote on 9/7/2024, 3:12 AM

So you are using build 300 of VP 21. Have you tried build 315? It has many decoding bug fixes.

You also have "experimental HEVC" checked in preferences, file io ("so4compoundplug.dll"). Have you tried it with it both checked and unchecked?

MARCOS-ANTONIO wrote on 9/7/2024, 10:11 AM

I can't even render a snippet to send you. I believe that since you have this problem, when you render exactly the frame that is the problem, Vegas crashes and gives this error.

MARCOS-ANTONIO wrote on 9/7/2024, 10:13 AM

I have the video link on this client's channel. The link is this:


The moment of the problem is from the second 0:38 and these other moments:
01:05
05:25
05:43
06:14
06:34
08:27
08:42
08:55
10:03

Thiago_Sase wrote on 9/7/2024, 10:20 AM

@MARCOS-ANTONIO,  o @Wolfgang S. quis dizer, se você puder, enviar o arquivo original para que outros usuários aqui do Forum possa testar e tentar te ajudar. Se puder, envie o mesmo arquivo que você está importando para o Vegas Pro.

Last changed by Thiago_Sase on 9/7/2024, 10:21 AM, changed a total of 1 times.

OS: Windows 10 22H2
CPU: Intel Core I7 12700
MEMORY: 32GB DDR4 3200MHz
GHAPHIC CARD: RTX 3060 8GB
HARD DRIVES: SSD for System and M.2 for Media Files

MARCOS-ANTONIO wrote on 9/7/2024, 11:05 AM

Unfortunately I can't, because my Vegas won't let me render the video from the moment of this coding error

Thiago_Sase wrote on 9/7/2024, 11:15 AM

@MARCOS-ANTONIO Você não entendeu o que eu quis dizer. Você não tem que enviar o vídeo renderizado. Você precisa enviar o vídeo que você colocou no Vegas. O Vídeo original, o vídeo bruto, o vídeo cru, o video que foi tirado de uma câmera, cartão, ou do disco do seu PC. Foi isso que quis dizer.

MARCOS-ANTONIO wrote on 9/7/2024, 11:19 AM

I'm sending the exported project that has this problem at this link below. If you could take a look at this problem and give me a solution, I would greatly appreciate it!

https://drive.google.com/drive/folders/1LcLZAT41rIjR9mxkdDLmM1XsA_gFV7pS?usp=sharing

MARCOS-ANTONIO wrote on 9/7/2024, 11:22 AM

Right! I understand perfectly now. Can you access the information you need through the project I sent? Or will I still have to send the original recorded video?

Thiago_Sase wrote on 9/7/2024, 11:32 AM

Or will I still have to send the original recorded video?

@MARCOS-ANTONIO It will be nice if you could send only the original recorded Video.

Gid wrote on 9/7/2024, 11:52 AM

@MARCOS-ANTONIO Hi. I downloaded IMG 4763.mov file & the Sem título.veg to get the project settings,

I could render a part of that file or all of it in VP21 (315) & VP22, I don't now your render settings so I tried multiple options without problems.

Vegas Pro 18 - 22
Vegas Pro/Post 19
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
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RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
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Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

MARCOS-ANTONIO wrote on 9/7/2024, 11:59 AM

@MARCOS-ANTONIO Hi. I downloaded IMG 4763.mov file & the Sem título.veg to get the project settings,

I could render a part of that file or all of it in VP21 (315) & VP22, I don't now your render settings so I tried multiple options without problems.




Here's my rendering configuration

Thiago_Sase wrote on 9/7/2024, 12:14 PM

@MARCOS-ANTONIO I did the test using Vegas Pro 21 (Build 315) and Vegas Pro 22. I rendered your entire project on both versions in Full HD and 4K. The final render is good with no problems. Also, everything played smoothly on Vegas timeline. But, I noticed you are using AMD, I'm using Intel. I'm not getting the issues that you are.

Maybe you could try what @RogerS suggested;

So you are using build 300 of VP 21. Have you tried build 315? It has many decoding bug fixes.

You also have "experimental HEVC" checked in preferences, file io ("so4compoundplug.dll"). Have you tried it with it both checked and unchecked?

Maybe, that can help you.

Last changed by Thiago_Sase on 9/7/2024, 12:15 PM, changed a total of 1 times.

OS: Windows 10 22H2
CPU: Intel Core I7 12700
MEMORY: 32GB DDR4 3200MHz
GHAPHIC CARD: RTX 3060 8GB
HARD DRIVES: SSD for System and M.2 for Media Files

MARCOS-ANTONIO wrote on 9/7/2024, 12:44 PM

@MARCOS-ANTONIO I did the test using Vegas Pro 21 (Build 315) and Vegas Pro 22. I rendered your entire project on both versions in Full HD and 4K. The final render is good with no problems. Also, everything played smoothly on Vegas timeline. But, I noticed you are using AMD, I'm using Intel. I'm not getting the issues that you are.

Maybe you could try what @RogerS suggested;

So you are using build 300 of VP 21. Have you tried build 315? It has many decoding bug fixes.

You also have "experimental HEVC" checked in preferences, file io ("so4compoundplug.dll"). Have you tried it with it both checked and unchecked?

Maybe, that can help you.

Wow, so it got complicated for me. I don't know what else to do, and I really need this to be resolved because it's interfering with my services. Can you tell me what might be able to solve it for me?

MARCOS-ANTONIO wrote on 9/7/2024, 12:52 PM

Could the problem also be a pirated plug-in? Why do I use a plug-in package on my paid Vegas that is pirated, so could the problem be using a package like that on a paid Vegas? Because before I used pirated Vegas with this package, which was also pirated, and it never gave me any problems.

RogerS wrote on 9/7/2024, 7:31 PM

Are you now using build 315?

Did you change settings in options/ preferences/ file io?

Different render settings aren't going to solve a decoding issue.