Problems with BorisFX license after future-dating PC

RedRob-CandlelightProdctns wrote on 3/31/2024, 12:09 PM

Today I future-dated my PC to test what features will break in QuickBooks Pro Desktop on May 31st and be best prepared. I reset the date back to normal afterwards.

When I go into Vegas now my Boris Continuum says it's not activated. I've tried reactivating within Vegas and also the standalone license manager -- each time it tells me it was successfully activated, but when I restart Vegas it's not activated (big X on the preview window). I've also used the "reset license" option on their Web portal.

Anyone else ever experience this? Of course I've opened a support ticket with BorisFX but thought I'd reach out here to see if anyone had a solution while I wait.

Comments

Reyfox wrote on 4/1/2024, 9:51 AM

You will have to contact BorisFX support on this. It was mentioned that date changing causes the software to stop working. This stops people with subscriptions from "rolling back" dates to continue to use the plugin. At least, that is what I got from the message.

Log into your account, go to the Forum and post. They are fairly prompt in answering.

RedRob-CandlelightProdctns wrote on 4/1/2024, 10:03 AM

True about the forum posts.. their team has been great to work with in the past.

I did open a ticket with them yesterday.. will use other contact methods today since they r probably in..

Thanks for the reply.