Problems with upgrading to platinum

ArisMAD wrote on 7/2/2021, 6:35 AM

Hello!

Right now I'm using Vegas Movie Studio 16, but when I logged in, I was prompted with an offer to upgrade to Vegas Movie Studio 17 Platinum for $39.99. I would like to use this offer and upgrade, but when I proceed to click the upgrade button, it does not let me continue, because it only provides the offer to the US store, but I am not located in the US, so it does not let me purchase the upgrade. Is there a way I could get the same offer in the international store?

Comments

EricLNZ wrote on 7/2/2021, 6:54 AM

https://www.vegascreativesoftware.info/us/forum/can-you-not-upgrade-if-you-live-in-the-eu--129264/

The above may not be the same problem. If it isn't then why not purchase from the US store? It just means you pay in US dollars which will get converted by your credit card provider.

ArisMAD wrote on 7/2/2021, 7:06 AM

Thank you, this was the solution.

But just for information, it does not let you purchase anything from the US store, if you are not residing in the US for legal reasons.

EricLNZ wrote on 7/2/2021, 7:08 AM

I'm in NZ but normally purchase in US dollars by having my page set on US. If I change it (very bottom on right) to International the upgrade offer is Euro 39.99. It's still available but more expensive as currently 1.00 Euro = US$1.18.

EricLNZ wrote on 7/2/2021, 7:09 AM

Glad you got there. I believe the problem is actually caused by EU introduced regulations.