Comments

Steve_Rhoden wrote on 5/19/2024, 5:17 AM

What's the exact message that came up when this happened? And what particular files are you opening?

Daniel-Herrera wrote on 5/19/2024, 8:19 AM

Hi Steve, it says: "VEGAS PRO has stoped working"
Im opening VEGAS Archives! The error comes up when aI try to open Effects on video for example.

RogerS wrote on 5/19/2024, 8:26 AM

What does "show problem details" say?

Are you using an AMD GPU?

Dexcon wrote on 5/19/2024, 8:26 AM

Next time you get that problem report, click on 'Show Problem Details', please upload to the forum a screenshot of the problem details.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Daniel-Herrera wrote on 5/19/2024, 9:01 AM

What does "show problem details" say?

Are you using an AMD GPU?

Yes, AMD radeon graphics, but before the update it was working fine..

Daniel-Herrera wrote on 5/19/2024, 9:01 AM

Next time you get that problem report, click on 'Show Problem Details', please upload to the forum a screenshot of the problem details.


Thank you for the advive.

RogerS wrote on 5/19/2024, 9:02 AM

The update (314) has known issues with AMD GPUs. I'd go back to 300.

Daniel-Herrera wrote on 5/19/2024, 9:02 AM

After todays update my program starts failing, crashed when i open a file.
VEGAS PRO 21.0
Error says: VEGAS PRO has stoped working...
anyone can help?


Daniel-Herrera wrote on 5/19/2024, 9:03 AM

The update (314) has known issues with AMD GPUs. I'd go back to 300.

How could I do it? I deleted everything and installed it again, but apparently it installed the 314 again :(

RogerS wrote on 5/19/2024, 9:25 AM

You have to install 300, not 314. Download the file from here. https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Daniel-Herrera wrote on 5/19/2024, 7:57 PM

You have to install 300, not 314. Download the file from here. https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Dear RogerS, thank you so much! it worked with 300, really appreciate it.