Comments

Steve_Rhoden wrote on 5/19/2024, 5:17 AM

What's the exact message that came up when this happened? And what particular files are you opening?

Daniel-Herrera wrote on 5/19/2024, 8:19 AM

Hi Steve, it says: "VEGAS PRO has stoped working"
Im opening VEGAS Archives! The error comes up when aI try to open Effects on video for example.

RogerS wrote on 5/19/2024, 8:26 AM

What does "show problem details" say?

Are you using an AMD GPU?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Dexcon wrote on 5/19/2024, 8:26 AM

Next time you get that problem report, click on 'Show Problem Details', please upload to the forum a screenshot of the problem details.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

Daniel-Herrera wrote on 5/19/2024, 9:01 AM

What does "show problem details" say?

Are you using an AMD GPU?

Yes, AMD radeon graphics, but before the update it was working fine..

Daniel-Herrera wrote on 5/19/2024, 9:01 AM

Next time you get that problem report, click on 'Show Problem Details', please upload to the forum a screenshot of the problem details.


Thank you for the advive.

RogerS wrote on 5/19/2024, 9:02 AM

The update (314) has known issues with AMD GPUs. I'd go back to 300.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Daniel-Herrera wrote on 5/19/2024, 9:02 AM

After todays update my program starts failing, crashed when i open a file.
VEGAS PRO 21.0
Error says: VEGAS PRO has stoped working...
anyone can help?


Daniel-Herrera wrote on 5/19/2024, 9:03 AM

The update (314) has known issues with AMD GPUs. I'd go back to 300.

How could I do it? I deleted everything and installed it again, but apparently it installed the 314 again :(

RogerS wrote on 5/19/2024, 9:25 AM

You have to install 300, not 314. Download the file from here. https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Daniel-Herrera wrote on 5/19/2024, 7:57 PM

You have to install 300, not 314. Download the file from here. https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Dear RogerS, thank you so much! it worked with 300, really appreciate it.