You mentioned in another thread that you were just the web guy. I've been wondering. Is the software being used for the pages/ store / etc. a proprietary package that was programmed when everything was Sonic Foundry. Was it an off the shelf product that was customized to fit your needs?
I like the way the drop down menu system can be "right clicked" and opened in a new window. Most of those menu systems seem to remove that "open in new window' option.
Also, is the menu driven from a database or hardwired in?
JBJones