RE: Crashes after the update

Enea-Boscolo wrote on 5/19/2021, 11:55 AM

Hello, it's been several days since Vegas releases its updates. Well I had several problem on rendering my projects. Today for me the rendering it's impossibile, Vegas crashes every time I try to render a video. I tried everything: changing the preferences, updating windows, updating drivers, but nothing worked,

that's the problem description if anyone could help me it'll be awesome.

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 18.0 (Build 527)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\WINDOWS\System32\KERNELBASE.dll
   Fault Address:       0x00007FF9518E4B89
   Fault Offset:        0x0000000000034B89

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 18.0\vegas180.exe
   Process Version:     Version 18.0 (Build 527)
   Process Description: VEGAS Pro
   Process Image Date:  2021-05-03 (Mon May 03) 15:45:44

Comments

j-v wrote on 5/19/2021, 12:30 PM

For help you need to give information about your used hardware, exact used driverversions, kind of sourcefiles, type of project in Vegas and used rendertemplate.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 25H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 591.86 and Intel UHD Graphics 630 with driver 26.20.100.7985
Vegas software: VP 10 to 23 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Enea-Boscolo wrote on 5/19/2021, 1:03 PM

For help you need to give information about your used hardware, exact used driverversions, kind of sourcefiles, type of project in Vegas and used rendertemplate.

I have a OMEN Laptop, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz   2.59 GHz, 16 g of RAM. I ì

I'm using normal files: mp4, png, jpg,bmp. I tried to render it like in picture below.

j-v wrote on 5/19/2021, 1:20 PM

- Do you have another drive than your C:/ to use as render-to disc?
- Show here a screenshot of your file at Help/Check for Driver Updates

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 25H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 591.86 and Intel UHD Graphics 630 with driver 26.20.100.7985
Vegas software: VP 10 to 23 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)