Render as does not show any GPU profiles in VP 19 (build 550)

Comments

BobN2Tech wrote on 5/8/2022, 6:08 PM

Sure. Not sure why I thought you were using 18, but stand corrected. I've never had a render stop in VMS 17.0 (whether it be 1080p or 4k) using the identical HEVC .mp4 files.

Here's a sample of one of the HEVC file's media properties.

General
Complete name                            ..\Media\Home Video\GX010174.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 1
Codec ID                                 : mp41 (mp41)
File size                                : 613 MiB
Duration                                 : 1 min 54 s
Overall bit rate                         : 45.1 Mb/s
Encoded date                             : UTC 2022-05-07 09:46:14
Tagged date                              : UTC 2022-05-07 09:46:14
xyz                                      : +33.5486-117.6320/

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L5.1@Main
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 1 min 54 s
Bit rate                                 : 44.8 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.180
Stream size                              : 609 MiB (99%)
Title                                    : GoPro H.265
Language                                 : English
Encoded date                             : UTC 2022-05-07 09:46:14
Tagged date                              : UTC 2022-05-07 09:46:14
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 1 min 54 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 48.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 2.57 MiB (0%)
Title                                    : GoPro AAC  
Language                                 : English
Encoded date                             : UTC 2022-05-07 09:46:14
Tagged date                              : UTC 2022-05-07 09:46:14

Other #1
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 1 min 54 s
Bit rate mode                            : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Time code of first frame                 : 10:05:51:05
Time code of last frame                  : 10:07:45:07
Time code, striped                       : Yes
Title                                    : GoPro TCD  
Language                                 : English
Encoded date                             : UTC 2022-05-07 09:46:14
Tagged date                              : UTC 2022-05-07 09:46:14

Other #2
Type                                     : meta
Duration                                 : 1 min 54 s
Bit rate mode                            : Variable
Duration_LastFrame                       : -34

 

Vegas Edit 19.0 (latest build)

OS Name    Microsoft Windows 10 Pro    
Version    10.0.19042 Build 19042      
System Manufacturer    Gigabyte Technology Co., Ltd.    
System Model    H270-HD3P    
System Type    x64-based PC    
Processor    Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 4 Core(s), 8 Logical Processor(s)    

Installed Physical Memory (RAM)    16.0 GB 

Graphics : On-board Intel(R) HD Graphics 630 

Graphics: Radeon RX 570 Graphics Card 4GB Vram

(Details: PowerColor RED DRAGON Radeon RX 570 DirectX 12 AXRX 570 4GBD5-3DHD/OC 4GB 256-Bit GDDR5 PCI Express 3.0 CrossFireXZ)

 

Gid wrote on 5/8/2022, 6:42 PM

@BobN2Tech In your signature it says 'I am an Electronics Engineer, designing hardware and software' , so If you were to ask someone for detailed info on something & they replied 'nothing unusual about it' you wouldn't have the information you asked for to put in your head, it may well be 'nothing unusual' but sometimes you need to see it for yourself, I'm sure you understand so thankyou for adding that, 👍

Vegas Pro 19 (Latest build), HitFilm Pro,  
Boris Continuum, Sapphire, Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, Optics,
TurboCAD Platinum 2021
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(Windows & programs on one, temp project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 mounted Fans
2 x Seagate IronWolf 12TB NAS Hard Drives for file storage.

I'm 53, I've been a UK joiner for 37yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that i can share what I've learnt over the yrs,
https://www.youtube.com/c/Gidjoiner

At the moment my filming is done with a Samsung Galaxy S21 Ultra 5G
 

BobN2Tech wrote on 5/8/2022, 7:15 PM

@Gid I understand where you're are coming from. And I did provide the information you requested, but I see no need for you to follow that up with such a "didactic" comment you just made, especially since you had already made your point earlier. I hope we can focus on the issue at hand - which primarily is the render templates.

Vegas Edit 19.0 (latest build)

OS Name    Microsoft Windows 10 Pro    
Version    10.0.19042 Build 19042      
System Manufacturer    Gigabyte Technology Co., Ltd.    
System Model    H270-HD3P    
System Type    x64-based PC    
Processor    Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 4 Core(s), 8 Logical Processor(s)    

Installed Physical Memory (RAM)    16.0 GB 

Graphics : On-board Intel(R) HD Graphics 630 

Graphics: Radeon RX 570 Graphics Card 4GB Vram

(Details: PowerColor RED DRAGON Radeon RX 570 DirectX 12 AXRX 570 4GBD5-3DHD/OC 4GB 256-Bit GDDR5 PCI Express 3.0 CrossFireXZ)

 

Gid wrote on 5/8/2022, 7:21 PM

@BobN2Tech You put the info in Bold so my comment was about explaining myself & maybe looking for a bit of empathy but yeah lets move on.

Vegas Pro 19 (Latest build), HitFilm Pro,  
Boris Continuum, Sapphire, Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, Optics,
TurboCAD Platinum 2021
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(Windows & programs on one, temp project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 mounted Fans
2 x Seagate IronWolf 12TB NAS Hard Drives for file storage.

I'm 53, I've been a UK joiner for 37yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that i can share what I've learnt over the yrs,
https://www.youtube.com/c/Gidjoiner

At the moment my filming is done with a Samsung Galaxy S21 Ultra 5G
 

BobN2Tech wrote on 5/8/2022, 7:29 PM

@Gid Agree 100%

Vegas Edit 19.0 (latest build)

OS Name    Microsoft Windows 10 Pro    
Version    10.0.19042 Build 19042      
System Manufacturer    Gigabyte Technology Co., Ltd.    
System Model    H270-HD3P    
System Type    x64-based PC    
Processor    Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 4 Core(s), 8 Logical Processor(s)    

Installed Physical Memory (RAM)    16.0 GB 

Graphics : On-board Intel(R) HD Graphics 630 

Graphics: Radeon RX 570 Graphics Card 4GB Vram

(Details: PowerColor RED DRAGON Radeon RX 570 DirectX 12 AXRX 570 4GBD5-3DHD/OC 4GB 256-Bit GDDR5 PCI Express 3.0 CrossFireXZ)

 

VEGASHeman wrote on 5/12/2022, 12:54 PM

@BobN2Tech VEGAS tries to automatically detect the available GPU hardware for encoding and decoding, and runs some tests before allowing them for use for stability reasons. The results of these tests are used in the File I/O preferences "Hardware Decoder To Use", and also to filter out render templates in MAGIX AVC/AAC and MAGIX HEVC/AAC. Your screenshot of the File I/O preferences indicates that VP19 could not find any suitable hardware; usually this means either that the drivers are an issue, or the hardware is not supported (for example, we blacklist older Intel GPUs). But the hardware listed in your signature should be supported, so this may be related to some other problem.

Can you share the contents of the files in the following folder (replace "<USERNAME>" with your Windows user id):

C:\Users\<USERNAME>\AppData\Local\MAGIX\FileIO\1.0?

Under normal circumstances, there will be a file called "So4HardwareDetectionOutput.xml". But if an error is encountered, there will be a file called "So4HardwareDetectionError.log".

Alternately, if you are comfortable with the command console, please type in the following commands into it, and send us the output:

"\Program Files\VEGAS\VEGAS Pro 19.0\So4HardwareDetection.exe"

BobN2Tech wrote on 5/12/2022, 7:19 PM

Here are the 2 files from the Local\MAGIX\FileIO\1.0 folder contents

So4HardwareDetectionError.log file

[SO4READER_FILEMNG] Exception parsing hardware detection cache file 'C:\Users\VSHD-USER\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml'

 

So4HardwareDetectionOutput.xml file

<?xml version="1.0" encoding="utf-8"?>
<hardware_detection>
    <operating_system>
        <version>2009</version>
        <build_number>19042</build_number>
        <updated_build_revision>985</updated_build_revision>
    </operating_system>
    <compute>
        <num_platforms>2</num_platforms>
        <platform_0>
            <name>Intel(R) OpenCL HD Graphics</name>
            <vendor>Intel(R) Corporation</vendor>
            <version>OpenCL 2.1 </version>
            <num_devices>1</num_devices>
            <device_0>
                <name>Intel(R) HD Graphics 630</name>
                <version>OpenCL 2.1 NEO </version>
                <driver_version>27.20.100.8280</driver_version>
            </device_0>
        </platform_0>
        <platform_1>
            <name>AMD Accelerated Parallel Processing</name>
            <vendor>Advanced Micro Devices, Inc.</vendor>
            <version>OpenCL 2.1 AMD-APP (3380.6)</version>
            <num_devices>1</num_devices>
            <device_0>
                <name>Ellesmere</name>
                <version>OpenCL 2.0 AMD-APP (3380.6)</version>
                <driver_version>3380.6 (PAL,HSAIL)</driver_version>
            </device_0>
        </platform_1>
    </compute>
    <hardware_decoders>
        <num_decoders>1</num_decoders>
        <preferred_decoder_0>
            <vendor_id>3</vendor_id>
            <vendor_name>AMD UVD/VCN</vendor_name>
        </preferred_decoder_0>
    </hardware_decoders>
</hardware_detection>
_id>
            <vendor_name>AMD UVD/VCN</vendor_name>
        </preferred_decoder_1>
    </hardware_decoders>
</hardware_detection>

 

 

 

Vegas Edit 19.0 (latest build)

OS Name    Microsoft Windows 10 Pro    
Version    10.0.19042 Build 19042      
System Manufacturer    Gigabyte Technology Co., Ltd.    
System Model    H270-HD3P    
System Type    x64-based PC    
Processor    Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 4 Core(s), 8 Logical Processor(s)    

Installed Physical Memory (RAM)    16.0 GB 

Graphics : On-board Intel(R) HD Graphics 630 

Graphics: Radeon RX 570 Graphics Card 4GB Vram

(Details: PowerColor RED DRAGON Radeon RX 570 DirectX 12 AXRX 570 4GBD5-3DHD/OC 4GB 256-Bit GDDR5 PCI Express 3.0 CrossFireXZ)

 

VEGASHeman wrote on 5/13/2022, 11:37 AM

@BobN2Tech : Thank you for sharing the log outputs. It shows two things:

1. Intel QSV encode/decode capabilities are not available on your system, most likely because of the older drivers. The latest HD 630 drivers are 30.0.101.1960, and yours are old (from May of 2020).

2. For some reason, VEGAS cannot correctly read the XML file (So4HardwareDetectionOutput.xml in the path I mentioned above) created by the hardware detection process (So4HardwareDetection.exe).

I will reach out to you directly to assist in this matter further (via a direct message).

BobN2Tech wrote on 5/13/2022, 6:50 PM

I was able to get the render templates to now show by disabling the automatic encoder/decoder detection (on the preferences.. Internals. I now see these templates for both AVC and HEVC. But when I try to render AVC (have not tried HEVC) with or without AMD VCE, the render just stops 49% (AMD) and 54% (no GPU) see screen shots. If I cancel then, after confirmation that the mp4 won't be made, and click ok, VP just hangs with a busy cursor. I have to kill the application with Task Manager. I copied the timeline to VMS 17Platinum, and was able to render in AVC UHD (@ 29.97) using the AMD VCE without it stopping. It was very slow though, as if it were not using the GPU at all. Not real happy with my upgrade from VMS 17 to VP 19!

Last changed by BobN2Tech on 5/13/2022, 8:20 PM, changed a total of 1 times.

Vegas Edit 19.0 (latest build)

OS Name    Microsoft Windows 10 Pro    
Version    10.0.19042 Build 19042      
System Manufacturer    Gigabyte Technology Co., Ltd.    
System Model    H270-HD3P    
System Type    x64-based PC    
Processor    Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 4 Core(s), 8 Logical Processor(s)    

Installed Physical Memory (RAM)    16.0 GB 

Graphics : On-board Intel(R) HD Graphics 630 

Graphics: Radeon RX 570 Graphics Card 4GB Vram

(Details: PowerColor RED DRAGON Radeon RX 570 DirectX 12 AXRX 570 4GBD5-3DHD/OC 4GB 256-Bit GDDR5 PCI Express 3.0 CrossFireXZ)