Rendered 360 Video output file is corrupted (0xc00d3e8c)

Maverock wrote on 7/22/2022, 6:32 AM

Hello Team,

I'm trying to render a 360 video. When I render it without "360 Output" option enabled -it all works fine (but output video is "flat").
But when I try multiple render options with 360 Output enabled - it always result in corrupted and unplayable in any player video (Windows throws 0xc00d3e8c).

Vegas Pro 19 (build 341)

Platform: Windows 10.0 (64-bit) 19043.1826

NVIDIA GeForce GTX 1060
Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz

I don't know the camera model.
Videos plays well in the timeline, issue occurs only with rendered video.
It's rendered for use in internet.
I used multiple project properties.

Can you give me any suggestions?

Comments

Dexcon wrote on 7/22/2022, 6:38 AM

In the absence of any information about your Vegas Pro version and build, computer specs and media, it's unlikely that you will get a targeted response to your question on the forum. Please refer to:

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

and provide as much information as possible particularly addressing the items listed under points B and C.

Maverock wrote on 7/22/2022, 6:46 AM

Thanks, I updated my post with specs.

Dexcon wrote on 7/22/2022, 7:00 AM

Thank you for the information, but you have not provided any information about the media that you are using - please see point C-1 in the above link and provide a detailed MediaInfo report of an example of your media.

Vegas Pro 19 build 341 is the initial release of VP19 - it has had 8 updates since that build, the last build being 643. It's a bit curious that you haven't updated to subsequent builds along the way because Vegas Pro loads unavoidable update-now 'nag' messages each and every time that VP19 is opened. To get build 643, go to the My Products menu on your MAGIX My Account and download and install it from there.

Maverock wrote on 7/22/2022, 7:15 AM

OK, I just upgraded Vegas to 643, but it's still the same.

Source files are being played without issues (insv file).

My settings and result error are here:

Drivers are the newest possible.

And media info:

3d87c4 wrote on 7/22/2022, 7:59 PM

Yes, you have to un-check the project settings 360 output box. Otherwise the result is black or corrupted.

All the 360 output box does is to enable the 360 preview function. (and mess up the render)

This has come up before: search for "360 output" for other relevant threads.

Gregory-Bastogne wrote on 8/14/2022, 10:06 AM

Same issue for me. I've unchecked the "360 output" and it could render a file. However VLC plays that file very weirdly. It's half the screen horizontally and it's all green and pink.

Uploading to YouTube the video plays "properly" except it's not recognized as a 360 video. So you get a flat usual 2d video which you cannot interact with on YouTube. I guess that's because what the "360 output" option actually does is include the 360 metadata into the video file (which previously, according to older sources, you could do manually). Now the Google help page on how to upload 360 videos tells you to specify in your video editing software to include the 360 metadata.

So yeah if you don't tell Vegas to include the metadata by checking the "360 output" option then you get a file that works. But you will never be able to watch that file in 360.

Still useless so far.

fr0sty wrote on 8/14/2022, 2:01 PM

Unless you use a metadata injector on the resulting file, until the can get this fixed.