Screen grabs and screen recordings are black?

DavidWest wrote on 12/29/2019, 8:18 PM

I'm using Vegas 14, and whenever I try to capture a screengrab of my preview monitor by hitting "Print Screen" it just comes out black even though there IS an image on it. Same thing happens when I try to record my preview screen with OBS studio. It just comes out black. I'm not sure when exactly this started, but I've been capture screengrabs this way for years, so it's very strange. Does anyone have any ideas what is causing this? I imagine it's just some setting I have to change.

Comments

Grazie wrote on 12/29/2019, 9:31 PM

@DavidWest - As you’ve had previous success, I’d be suspecting my Graphic Card Driver. You could try a refresh of the Driver? Also, have you installed any new CODECS or has M$ got busy with updates? Check you Update History.

@DavidWest - This is your first Post on this forum, so you might get more support from the VegHeads around these parts if you add your System Specs s/w and h/w 😉!

DavidWest wrote on 12/30/2019, 11:29 AM

It's a Windows 10 PC. Threadripper 1950X, 64GB RAM, Radeon RX Vega 64. I built it over the summer, and thinking back I can't remember if I've ever been able to take screengrabs with this setup or if I'm just remembering my old PC. Another weird issue that I'm experiencing and I assume is related somehow is that whichever monitor Vegas is open in, I CAN NOT have anything open above it. I have to actually minimize Vegas on that screen just to see any folders or whatever that are behind it. Things I drag over from my other monitors automatically go behind Vegas, and anything open behind it won't come to the front no matter how many times I click on it in the taskbar.

john_dennis wrote on 12/30/2019, 3:22 PM

Check the state of this switch:

DavidWest wrote on 12/30/2019, 6:05 PM

I'm quite familiar with the FX-toggled switch. It doesn't matter what I do with it, I'm still getting a black screen.

fr0sty wrote on 12/30/2019, 8:13 PM

I've seen this issue before elsewhere in windows. Try to play the video you are trying to capture in Vegas outside of Vegas, like in windows media player, then try to capture it. See if it is still black.

Grazie wrote on 12/31/2019, 12:20 AM

@DavidWest - We need some ScreenGrabs? Cheers 😉

ByronK wrote on 12/31/2019, 1:03 AM

Just curious if it it comes out black if you use the snipping tool?

DavidWest wrote on 12/31/2019, 3:48 AM

I've seen this issue before elsewhere in windows. Try to play the video you are trying to capture in Vegas outside of Vegas, like in windows media player, then try to capture it. See if it is still black.

Just tried this. I can see the video—and any video I try it with—just fine when it's playing with VLC and Windows Media Player. I can't see the same videos when they're in Vegas.

DavidWest wrote on 12/31/2019, 4:19 AM

Just curious if it it comes out black if you use the snipping tool?

No, it doesn't. And it's actually rather challenging to even get it to take one because even though I have three monitors it freaks out when I try to bring it to the "front" to actually take a screenshot. Even when it's on the third, otherwise unused monitor!