Nope.

But more than that, shouldn't this give the SCS guys a clue?

G

I'm trying to understand what you're saying here. Are you saying that you think Media Manager has some bearing on Vegas' stability in situations where Compatibility Mode happens to be a fix?

My experience has been that Compatibility Mode fixes crashes caused by the presence of a Wacom tablet driver. Once I removed the tablet and disabled or uninstalled the driver I no longer needed to run Vegas in compatibility mode.

If I remember correctly, you said you had a wacom tablet. I take it that you uninstalled it but are still having problems that compatibility mode fixes?

Anyway, both of my systems are now stable (knock on wood) without resorting to compatibility mode. Yes, I just check Media Manager and you're right that it isn't displaying when Vegas is in compatibility mode. Maybe MM is a factor but from what I see on my own machines this is just a side effect.

Rob

Rob, what I'm underlining is that I had used combatability mode to attain stability. However it turns out that that stops MM being displayed. Consequently, I brought that to SCS's attention for their exploration. What's there to further understand from me? Rob?

Regarding my graphics tablet, yes I confirm I have unplugged it.

Grazie

What's there to further understand from me?

Well, I'm most curious about the Wacom tablet. I think you need to unplug it and remove or disable the driver for it. You don't say you've done both. The reason I'm focusing on this is yours is the first account I've read of someone still needing compatibility mode after dealing with their Wacom tablet. And that's fine. I'm just want to confirm that there are additional problems that compatibility mode is fixing after the tablet has been unplugged and the driver uninstalled.

Just because it's the first account I've read doesn't mean it wasn't happening.

As for MM not not displaying it's dialog in compatibility mode, yes, I see that. And I did a little testing to get a sense of whether it's not functioning or just not displaying. It seems like it's not functioning. (If you create a new veg file while MM is running and then search MM for ".veg", it'll find your veg file. If you save the veg file under a new name, that'll also appear in MM's search results. However, in compatibility mode, a new veg file won't get entered into the database, so MM is really not functioning. It's not just a broken interface window.)

Maybe there's a relation between compatibility mode fixing some problems while breaking MM. Or maybe not. My understanding is that a compatibility mode could be using several software shims to roll back several new features and fixes.

Most likely what they need to know is just what a compatibility mode is doing, which is information that Microsoft should be providing. What's the difference between Win7 Compatibility Mode and Win7 SP1?

Rob, I don't understand.

G

Just for info, I cant reproduce it here, tried compat mode back to Vista on both 64 and 32 bit versions and the MM display is fine.

Paul.

Bizarre!

Thanks Paul for taking the time.

SCS?

Grazie

Grazie, Rob's asking if you uninstalled the driver and associated software for your tablet. Just unplugging it doesn't remove the offending drivers from your system; they're still there and active even with no tablet to talk to.

I unplugged my Tablet. Drivers still present. Drivers not removed. In this respect with the Tablet, I wanted to do ONE thing at a time.

Previously I also did the following:

a] GPU accel set to OFF

b] Compatability set to Win7

c] Deactivated Media Manager

And I still wasn't getting stability. It was only and until I unplugged (drivers still present) that I started to get something like stability that made me want to take a "paid job" into 683.

With me so far? OK . . . .

Bit by bit a dabbled my tootsies in the water . . .

I then switched back on GPU assist, and 683 is behaving. . . . .

Now, I wanted to get MM working, and very recently I stumbled on the need to take down compatibility mode. That brought back MM and as far as I can tell stability has become more . . er . . stable(?).

So, here I am:

A] Tablet Unplugged (drivers still present)

B] No Compatibility Mode (I needed to do this to get back MM)

C] GPU is again reactivated.

So, for what it is worth, I have stability - I need to do more intensive work to prove this; Comparability is OFF and GPU is back ON - and I have MM working.

My thoughts? It would appear just unpluggin' the Tablet has made the situ better.

What can I say?

Thanks for your combined patience guys . . .

Grazie

Unplugging the tablet, but leaving the driver running, would not fully resolve the conflict. If you don't want to uninstall the tablet driver, at least disable it (go to Device Manager, right-click the driver and choose disable).

Thanks in advance,

Paddy
SCS

would not fully resolve the conflict

So, leaving it in place could be giving me a partial benefit that may still be hobbling my pc without my knowledge.

Thanks Paddy

Grazie

"So, leaving it in place could be giving me a partial benefit that may still be hobbling my pc without my knowledge."
No benefit at all, except when you want to use your tablet of course.

As Paddy says, try disabling the driver fully as described. Take it from there. Gotta rule these things either in, or out.

Paul.

The driver only shows itself when the tablet is plugged in? Is this correct?

Grazie

The driver only shows itself when the tablet is plugged in? Is this correct?

Make sure you're in Device Manager and not Task Manager. Device Manager is accessible via the Control Panel, under System & Security > System. This is where you'll disable the driver.

Paddy
SCS

Sure, Paddy, I wasn't going into Task Manager. I couldn't see it in Device manager AND I couldn't see it in the Devices and Printers. Not UNTIL I plugged it back in. THEN I can see in D&P, and THEN I can get at the Drivers.

Device Manager shows my tons of devices under Human Interface. But which one?

OK, Paddy this is what I've got:

In Devices and Printers "TABLET"


Nothing I could recognise as a "TABLET" in Device Manager:-


And here is a bit of contradiction: "No Driver Files":-


But when I interrogate further I get this:-



And then THIS, through Devices and Printers - NOT Device Manager:-


So, I can't determine this Tablet in Device Manager, but I can in Devices and Printers. One interrogation says No Driver Files and another one says, yes.

Great!

What now?

Grazie

Can you unplug the tablet, then plug it back in - see which item is added to the list?

/jerry

Eh? Not very conclusive?

No other way?

G

On my PC when I unplug and replug it comes in at the bottom of the HID-compliant devices. I then disable that device and confirm the tablet is not working. There are a gazilliaon properties exposed under the Details tab, but none that seem to offer a clue to what device this is.

/jerry

FYI folks: two things about compatibility mode that have come up in other threads that seem to be partially misunderstood here:

1)Putting Vegas 11 in Windows 7 compatibility mode (not an earlier OS) while running on Windows 7 is what has been discussed frequently. Nothing to do with a rollback compatibility mode........I have raised the fact that this seems counterintuitive, but it is, in fact, the fix that has worked for several people, including myself.

2)Among other things, this fix has completely solved crashes relative to running particular pieces of software such as New Blue Titler Pro for some folks, so is not necessarily simply related to the hardware drivers that are bedeviling some of you.

....whether this will shed any light on the Media Manager issue is not at all clear to me, and I am not currently able to sit down at my computer and do any tests. I will when able.

Oy!

This is getting more confusing.

If you are having problems with crashing (especially while using FX dialog windows) AND you have a Wacom Tablet, you should physically remove the tablet from your computer. Unplug it and set it aside.

Check to see if Vegas' stability has improved. If not, uninstall or disable Wacom software and drivers. If all you have are generic Microsoft drivers then maybe the driver is not of concern, but you can certainly try to disable an MS generic tablet driver if you want.

Check to see if Vegas' stability has improved. If not, you can next try running Vegas in Compatibility Mode. If you've installed Windows 7 SP1 then you can choose to roll back to plain Windows 7, otherwise you can roll back to previous versions of Windows Vista. This will only affect Vegas and its dependents, not the rest of your software environment.

As for the observation about MM not running when Vegas is in compatibility mode, I think I see connection Grazie is drawing, which is that compatibility mode kills MM and Vegas is stable in this state, therefore maybe Vegas is stable because MM isn't running. I think it's a coincidence because my unstable system didn't have MM running. The problems were fixed by either uninstalling my tablet and it's software OR running in compatibility mode. BUT... It's worth considering.

The other observation I had was that my FX window crashes only occurred with OFX effects. I really think that the issue has more to do with how certain windows are drawn and how certain pointers are working. Specifically, themed windows sometimes require a little numerical compensation of pointer coordinates, and probably the Wacom tablet drivers also do some compensation, and maybe the OFX dialogs do it too. Eventually maybe Vegas gives up.

Rob

Graham has clearly pointed out at length 'with pictures' that his problem is determining which driver is related to the Wacom tablet.
I agree, its not clear from the device list. Those just look like generic MS drivers running the tablet.
My suggestion would be to Uninstall the wacom software from Control panel -> programs and software panel.
Doing an uninstall WILL remove any manufactures associated drivers for the tablet - then simply check if MM is visible with compatibility mode to Windows 7.

If it turns out this is not the fault, you can of course if needed, reinstall the wacom from its CD or internet download installer - whichever you have.

I hope this helps G.
Paul.

Good point Paul. I think I was assuming Grazie might never have installed a Wacom driver in the first place and was just using a generic MS driver.

Rob