Serial Number not working

Alexandre-BAERT wrote on 4/9/2020, 3:01 PM

I tried to contact the support but couldn't find it. I have a Sony Vegas 11 serial key that i bought some years ago. I decided to install it again to make a video and it says the serial is not valid anymore.

Can someone help me ?

Cheers

Comments

set wrote on 4/9/2020, 5:22 PM

Greetings,

This is the best workflow to contact support that I tried several times and able to work... hopefully it works for you too:

Go to https://www.vegascreativesoftware.info/us/support/form

If you have form, then go for it...

But, if you were asked for 'interview' I Need Help With...; you will have to navigate by click any help choices, and after 'Perhaps This Will Help You...' suggestions appear, click 'Search for Other solutions', type search the closest keyword, 'find a solution', then find in the most bottom choice: 'Send a support request'

There finally you get a form with the title already filled from previous search keyword.

set wrote on 4/9/2020, 6:12 PM

https://www.vegascreativesoftware.info/us/support/article/how-to-create-a-support-ticket--1513/

Alexandre-BAERT wrote on 4/9/2020, 6:41 PM

Thank you very much i found how to send a ticket after reading your answers.

Cheers