shutting down whilst rendering

rhys-aptrefor wrote on 3/23/2020, 8:59 AM

I have movie studio 9.0 working off windows 10. My software keeps shutting down whilst in the middle of rendering. Why is it doing this?

I'm only trying to render a small 7 min video, I've tried to render into different file types and sizes, I've folllowed all the support advice on this website. I've deleted the software and downloaded it again , but the same thing happens.

Comments

Dot wrote on 3/23/2020, 9:28 AM

Does the computer shutdown, or just the program?

rhys-aptrefor wrote on 3/23/2020, 9:33 AM

just the program. It begins to render (a file is created in renders folder), but after about 30 seconds the program shuts down completely without notice or warning.

j-v wrote on 3/23/2020, 1:52 PM

Did you install it in Windows 10 in the Windows 7 compatibility mode?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 1909 build 18363.720, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 1909 build 18363.720, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 16,17 and VMS PL 16 are installed, all latest builds
Both Nvidia GPU's have driver version 442.19 Studio Driver, desktop the Studio DHC driver
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rhys-aptrefor wrote on 3/23/2020, 2:08 PM

No, I installed for Windows 10 64bit.

j-v wrote on 3/23/2020, 2:35 PM

Try to do it, first uninstall VMS 9,
- restart Windows and than
- install VMS 9 again but now in the compatable mode.
You find it by rightclicking the install file and choose properties,
there you choose compatibility and after doing that
- set it in the Window 7 mode.

Than install it again and after installing
- first reset trough doubleclick on the startpic of your desktopwith hold Cterl+Shift buttons.
- Select to delete all cached files.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 1909 build 18363.720, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 1909 build 18363.720, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 16,17 and VMS PL 16 are installed, all latest builds
Both Nvidia GPU's have driver version 442.19 Studio Driver, desktop the Studio DHC driver
TV      :LG 4K 55EG960V

Dutch video tutorials for beginners

My slogan is: BE OR BECOME A STEMCELL DONOR !!!