Smart Mask Installation: "Impossible to find a compatible product"

RemyVegas wrote on 12/29/2025, 9:34 AM

Hello

I've recently upgraded to Vegas 23 especially to get the AI plug-ins (I was using Vegas 19 before). I've successfully installed Vegas and other AI plugins like Z-depth or Style transfer but Smart Mask is the only one not working.

I get this issue after the installation: "Impossible to find a compatible product on your computer".

I've tested the installation through various ways:

- from the email after buying Vegas 23

- from this thread "(FAQ) Where can I download VEGAS Pro and other VEGAS software?"

- after moving Vegas folder between 2 different hard drives

But nothing worked yet.

Would appreciate any idea to fix this!

Thanks

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