Something wrong with website?

bottomcritter wrote on 12/8/2014, 9:48 PM

I have been trying to register my Vegas Pro and can't get the server to do it, the support chat doesn't work, and the phone line goes to Verizon. Is this a result of the hacking that has been done?

Comments

Laurence wrote on 12/11/2014, 8:12 PM

I have nothing but patience for Sony in whatever small way the hacking over the movie "The Interview" affects me. Hopefully the publicity they get from it will lead to higher ticket sales. In the mean time, here is the North Korean review: ;-)

http://www.newyorker.com/humor/daily-shouts/north-korea-reviews-interview

GeeBax wrote on 12/12/2014, 2:59 AM

Kim will get you for that ;-)

JackW wrote on 12/12/2014, 12:29 PM

I too had trouble registering Vegas 13 about two months ago. I contacted Support via email and got an immediate answer and help completing the registration, which required a Registry hack because of something I had done incorrectly when trying to register and which the Sony tech talked me through in his email.

Try, try again.

Jack

Steve Mann wrote on 12/15/2014, 5:35 PM

You don't want support, you want CUSTOMER SERVICE.

Steve Mann wrote on 12/15/2014, 5:37 PM

"I have nothing but patience for Sony in whatever small way the hacking over the movie"
You do realize that you are talking about another company?
That's like saying you have sympathy for ABC because Disney Pixar was hacked.

JackW wrote on 12/16/2014, 12:38 PM

Right you are, Steve. It's Customer service, not Support.

Jack