SONY EPM--Vegas Supprt Stumped--Help!

tailgait wrote on 10/15/2004, 2:58 PM

I am writing because Vegas Support (?) told me they could not help me because they had not run into this problem--yet it is a Vegas error message and I don't see why no one there can help, so I'm turning to you.

I cannot import tracks from a CD using the Timeline Media Window icon. I get the following error message:

TITLE:Sony Vegas 5.0

An error occurred during the current operation.
An Exception occurred.

DETAILS:
Exception 0xC0000005 (access violation)
WRITE:
0xA925EC IP: 0xC66Bo7 in module sfcdx.dll at address 0xC10000+0x56B07

I am running Vegas VEgas 5.0b (160) on a SONY VAIO with 2 GH, 500 RAM and XP HOME

I hope you can help me fix this. I have had nothing but trouble with Vegas 5.

Thank you for your help,
Burt Wilson

Comments

nickle wrote on 10/15/2004, 5:07 PM

While you are waiting for someone more qualified to help you, it appears you have a problem between and illegal access to a memory location and the dll which appears to be directly related to the cd (guessing sonic foundry cd extension = sfcdx ).

Try to copy the media file from the cd to the hard drive (that will make sure it is readable if it copies without errors) then
put it on the timeline to isolate the problem to Vegas or cd/pc.

Since you may be the only one with this problem, it is likely NOT vegas unless there are corrupted files, which would be repaired with a reinstall.

Windows is the memory manager and could also have corrupted files. Start/run sfc /scannow

Virus' can corrupt files.

Good luck.

tailgait wrote on 10/15/2004, 5:10 PM

I brought the CD tracks onto my harddrive with Vegas 4.0e. I then moved them up to my V.5 timeline through Explorer. I found this workaround, but I would still like V5 to work properly. Do I have to eliminate V4?
TIA

farss wrote on 10/15/2004, 6:05 PM

This will not fix your problem but there's no end of programs for extracting audio from CDs. Even though all versions of Vegas works fine for me I find that Nero does a better job, well the results are the same quality wise, it just gives me a bit more control.

Bob.

tailgait wrote on 10/15/2004, 6:48 PM

Thanks farss. I have Nero, but I've never used it for extracting audio. It's always been a slam dunk with Vegas. I'm waiting to see what Sony EPM says. You'd think that when you had this information and called tech support that they would find someone there who knew what it was!
Burt

TheHappyFriar wrote on 10/15/2004, 7:24 PM

I use CDex for cd audio extraction. It can look up the audio tracks in the CDDB & autoname them for you if you want. Very handy.

musicvid10 wrote on 10/15/2004, 7:58 PM

Yep, used CDex for years and love it.
However, I found a ripper that may move my CDex to the back burner for file conversion, it's called dBpowerAMP

tailgait wrote on 10/16/2004, 4:59 PM

Again, what I want is for V5b to work correctly!
Burt

farss wrote on 10/16/2004, 6:23 PM

I'm just taking a shot in the dark here, I do have a VAIO running XP home but it only runs V4 however I do recall that it also has a number of apps that came pre-installed with the PC that also extract audio from CDs. I'm wondering if it's a .dll issue although you'd think when you installed V5 anything the V5 needed would have overwitten what was already there.
Is this the ONLY issue you're having running V5 on the laptop?
As a general rule I treat anything that does run on my laptop as being due to good luck, I've never had much faith in laptops, too many dramas with them running slightly modified OSs for my liking.

Bob.

PeterWright wrote on 10/16/2004, 6:55 PM

Can't help with the cause, but I have a 1.6 Vaio laptop running XP Pro with all the "unneccesary" Sony software still installed, and everything works normally in Vegas - I use my laptop for Vegas as much as I do my dual monitor desktop.

In case it's any different, my extraction procedure in Vegas: double click a CD track in Explorer, tell Windows where to save and name it, and a wav file is created.

nickle wrote on 10/16/2004, 7:33 PM

If you want the tech support technique on fixing your problem, then this is what you HAVE to do:

Format the hard drive, install windows, install Vegas 5 then try it. If it works then the problem is solved and anything you do from there on that wrecks it is another problem.

If it doesn't work, the tech support will go from the point of fresh install to trying othere ways to diagnose the problem.

You most likely have something going on which is interfering with the way vegas operates. Trying to narrow that down with all your software and hardware will be by trying things one at a time.

jaegersing wrote on 10/16/2004, 9:02 PM

Just came across a CD ripping program that claims to extract the audio with fewer (or zero) errors. The review in Sound On Sound magazine (UK) was very favourable. (Sorry tailgait, this doesn't help you.)

http://www.exactaudiocopy.de/

Richard Hunter

tailgait wrote on 10/18/2004, 12:03 PM

Any help Sony EPM?