Sony Vegas error

jimmy-m1837 wrote on 11/4/2018, 2:41 AM

I have downloaded the trial of vegas pro 16, but I keep getting the same error messsage after a couple of minutes in the program. The error does not happen or atleast doesn't for a long time (20 min test) if i turn off intel HD graphics from device manager. I have updated all the software I can but still nothing.

I am using a laptop (Asus Rog Strix GL553VD)

Vegas Pro 16: Version 16.0 ( build 307 )

CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz / Intel® HD Graphics 630

Ram: 8gb

GPU: NVIDIA GeForce GTX 1050

Operating System: Microsoft Windows 10 Education (64 bits)

 

The error message in question is the following:

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 16.0 (Build 307)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\System32\nvopencl.dll
   Fault Address:       0x00007FF9C30F09C0
   Fault Offset:        0x0000000001ED09C0

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 16.0\vegas160.exe
   Process Version:     Version 16.0 (Build 307)
   Process Description: VEGAS Pro
   Process Image Date:  2018-10-17 (Wed Oct 17) 19:45:38

Comments

Dexcon wrote on 11/4/2018, 4:37 AM

Check out the following YT post re nvopencl.dll to see if this helps:

:

It relates to Sony Vegas Pro 12 and 13, but please be aware that Sony has since sold Vegas Pro to MAGIX - V14/15/16 are MAGIX products, not Sony.

 

 

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

jimmy-m1837 wrote on 11/4/2018, 5:51 AM

Check out the following YT post re nvopencl.dll to see if this helps:

:

It relates to Sony Vegas Pro 12 and 13, but please be aware that Sony has since sold Vegas Pro to MAGIX - V14/15/16 are MAGIX products, not Sony.

 

 

I was able to finally edit this sytem32 file only to be welcomed by another error message :(

This time it is DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igdrcl64.dll?

Is something like really messed up?

jimmy-m1837 wrote on 11/4/2018, 6:43 AM

Praise the lords! I found the fix :D

I did the following in safe mode for uninstalling the drivers, than back to normal to install it again.

Basicly to fix it you download  DDU (Display Driver Uninstaller)

Uninstall Nvidia drivers than install them again

Uninstall Intel integrated drivers than it should automaticly install it again

Vegas has been running for 30 minutes now with no error! :D