Comments

Dexcon wrote on 8/30/2021, 8:51 AM

In Vegas Pro 18 under Options/Preferences/Audio Device (tab), what is the Audio Device Type choice? Microsoft Sound Mapper should work most of the time unless you have a PCIe sound card installed in which case make sure that you have installed the latest driver for that card (or for the in built audio processor for that matter).

Also, check Manage Sound Devices via Hardware and Sound in Windows 10 Control Panel to make sure that Playback is correctly set - which it probably is because you have sound from other sources.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

peter-parsons wrote on 8/30/2021, 8:55 AM

it is microsoft sound mapper. I can hear the speakers switch off. Could it be to do with vegas switching to my Nvidia Graphic card which might utilize Nvidia Virtual Audio Device

Dexcon wrote on 8/30/2021, 8:59 AM

What happens if you change the audio device choice in Vegas Pro 18 from MS Sound Mapper to the NVidia Audio Device - assuming that it appears as an option ?

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

rraud wrote on 8/30/2021, 9:50 AM

The Classic Wave driver audio device is usually trouble free. Many folks report good results with ASIO-4-ALL, which is usually more suitable for a multi-track DAW than a standard 2-channel device driver.

peter-parsons wrote on 8/31/2021, 4:29 AM

Many thanks to all

for the above suggestions. Nvidia Audio device does not show as an option in Vegas. Unfortunately, changing to Classic Wave Driver did not seem to help. However, your suggestions moved me to try different approaches and I have a workround albeit not ideal. Loading Vegas 18 still cuts out sound but if I go to services and restart "Windows Audio endpoint builder" then I get the sound back. Just a note - if itunes is loaded when I do this, I have to restart itunes to get it to play but Vegas sound becomes available. It is a workround I have to do each time I load vegas so I welcome any suggestions providing a more permanent solution as the technicalities are getting beyond my pay grade..