I never got an email either (I usually do). Maybe I should write to Sony.

It still shows up as a sticky in the DVDA forum.

FrankieP

Maybe a GLITCH in Sony Software!!!


Jerry

I asked last week what happend to the link inside the "sticky" in this form but my post disappeared when the "sticky" when away. So I never heard anything. I just checked the DVDA forum and the special offer sticky was gone there too.

Well, it was there at 6:30 this morning. Looks like that must've been an oversight, and they've also removed it from that forum.

I've received at least 10 emails on it. It is good until May 31st.

The introductory email promotion runs through May 31, 2005.

If you're not getting your emails, be sure to set any spam filtering software you might be using to allow emails from newproducts@promo2.sonypictures.com That's the most common address we email from, but to be even more safe, you could white list the entire sonypictures.com domain.

Our customer service reps can also help qualified customer get the correct promo pricing . Call us at 1-800-577-6642 and we'll be happy to help you place your order.

It is strange I am not getting the emails, since I have gotten them in the past, and continue to get a bunch of emails and mailings from Sony. I do not have a spam filter on my email.

Buddy

Something that everyone should be aware of:

Some ISPs and domain hosts use blacklist services and bounce emails based upon, in some instances, a single complaint that spam came from a given mail server's IP address. At its worst, this can result in all addresses in a given domain being blocked from sending mail to you. If you're a webmaster, you may never even know that someone's trying to send you legitimate email.

I have a trusted email correspondent with whom I communicate on an almost-daily basis. Recently, some of his messages to me have bounced. The header information in the bounced message indicates that my domain host's mail server detected an IP address that's on one of these blacklists.

This infuriates me to no end, especially considering the fact that my domain host does not disclose its reliance on blacklists to its customers. Let ME decide what is spam and what's not, if you can't do better than that.

> Let ME decide what is spam and what's not, if you can't do better than that.

Amen and join the club. My new ISP has an antivirus filter that causes false positives and they refuse to turn it off. Every email sent to me from the NAB2005 office was undelivered because my ISP thought the ZIP files they were sending me with presentation templates and other information I needed for the show, had a virus. They obviously did not. When I called to complain they just said they were sorry and that was it. I don’t mind ISP’s providing this additional service but they need a way to let you turn if off when their service is obviously making bad judgments.

~jr

I do not have a spam filter on my email.

Perhaps you don't, but what about your mail provider?

I've gotten at least two or three e-mails from Sony about the upgrades. All of them after I'd already bought the upgrade (using the discount code listed in the knowledge base).

Rob

I checked my forum settings and am (and have been) setup to get all software promotions. And, I have been getting them, so I don't think the ISP is blocking them. Don't know why I am not getting this one. I still have the link to the order page, so I assume I can order from that.

Not sure if this is the explanation, but most of the promotional e-mails I've gotten from Sony have my address in the To header. The upgrade e-mail, however, was sent to a Sony address (and from the exact same address) -- presumeably a forward / redirection address that delivers the mail to the intended recipients.

Many spam filters will reject mail like that.

Rob

There are many mail server implementations that reject emails in which the "To:" field (which is entirely a comment and need not contain the recipient's email address) doesn't match the envelope To: address (which is where the email is actually sent). This also effectively blocks out most email in which you were a blind-carbon-copy recipient.

And for those of you (or your ISPs) who are using Bayesian filtering, almost all sonypictures.com email contains the self-defeating phrase "THIS IS NOT SPAM", which is a dead giveaway 99.9994% of the time that the email definately is spam. Most any bayesian filter will give high negative marks for this phrase. SONY, you may want to consider removing it!