system crashing

Tom Chalmers wrote on 4/21/2006, 3:11 PM

i have been having problems with vegas 6 either crashing or rebooting my computer while i am editing. also i am having a problem downloading video from my camera, the system says there is an error and i have to get out of vegas and restart. Any halp would be appreciated.
Tom

Comments

rmack350 wrote on 4/21/2006, 3:15 PM

Tell us about your hardware. So far the first thing that comes to mind is a firewire problem.

Rob Mack

Tom Chalmers wrote on 4/21/2006, 3:26 PM

i have an xpc shuttle. i am also a newbee and hope this is what you meant.
Tom

rmack350 wrote on 4/21/2006, 3:50 PM

That's pretty skimpy on the details and even if you told us the model name you'd still be making us go to the shuttle site and look it up. (Not very likely, I think.)

For starters, you say you get an error when you connect your camera. Are you connecting it via firewire? Are there other firewire devices also connected? Are you also trying to get Vegas to output a picture to a monitor or TV through the firewire cable?

A hard and sudden crash like that is usually hardware related. It could be heat or bad memory but my first guess is firewire, just because you say you are having camera trouble.

You're system is surely using an onboard 1394 chip. It may not be playing well with your camera. It's possible there is a driver update available for it, or a firmware update, or even a BIOS update available for your system.

Rob Mack

Tom Chalmers wrote on 4/21/2006, 3:57 PM

yes i am connecting via fire wire and no other devices are connected. no i am not going to a monitor. i am only recently having camera download trouble but have had the crashing for a while now. i will have the system tested for bad memory, and will also have the fire wire tested.
Thank you for your time.
Tom

fldave wrote on 4/21/2006, 6:49 PM

Maybe try a different firewire cable. If it's crimped or weakened it could cause trouble.