Text is "broken"?

owllegator wrote on 6/26/2020, 12:27 AM

I use Movie Studio 17.0 Platinum.

I was trying to just add some super basic text to a video when this came up instead of words? I have tried different presets and fonts, but they all just look like this mess. After rendering a video, it also just looks like this in the final version.

Is this a new bug? I've never seen this before and restarting the program and my pc didn't help. I couldn't find anything online similar to my problem. It's really hindering my process right now! Please help!

Comments

j-v wrote on 6/26/2020, 3:00 AM

Hardware and used GPU?

owllegator wrote on 6/26/2020, 10:43 AM

GPU: AMD Radeon(TM) Vega 9 Graphics and NVIDIA GeForce GTX 1650
Processor: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz

Installed RAM: 16 GB (15.8 usable)

I'm new to using forums, I hope this information is enough?

j-v wrote on 6/26/2020, 11:58 AM

Which GPU is set at Options/Preferences/Video to use for "GPU acceleration for videoprocessing" and which exact driverversion is installed for that GPU?

owllegator wrote on 6/26/2020, 12:08 PM

gfx 902 is used for GPU acceleration of video processing (optimal - advanced micro devices)

the driver version is 445.75 i believe

j-v wrote on 6/26/2020, 1:13 PM

Do you have a choice there?