Text is "broken"?

owllegator wrote on 6/26/2020, 12:27 AM

I use Movie Studio 17.0 Platinum.

I was trying to just add some super basic text to a video when this came up instead of words? I have tried different presets and fonts, but they all just look like this mess. After rendering a video, it also just looks like this in the final version.

Is this a new bug? I've never seen this before and restarting the program and my pc didn't help. I couldn't find anything online similar to my problem. It's really hindering my process right now! Please help!

Comments

j-v wrote on 6/26/2020, 3:00 AM

Hardware and used GPU?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 2004 build 19041.264, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 2004 build 19041.264, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 17,18 and VMS PL 16,17 are installed, all latest builds
Both Nvidia GPU's have driver version 456.38 Studio Driver.
TV      :LG 4K 55EG960V

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owllegator wrote on 6/26/2020, 10:43 AM

GPU: AMD Radeon(TM) Vega 9 Graphics and NVIDIA GeForce GTX 1650
Processor: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz

Installed RAM: 16 GB (15.8 usable)

I'm new to using forums, I hope this information is enough?

j-v wrote on 6/26/2020, 11:58 AM

Which GPU is set at Options/Preferences/Video to use for "GPU acceleration for videoprocessing" and which exact driverversion is installed for that GPU?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 2004 build 19041.264, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 2004 build 19041.264, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 17,18 and VMS PL 16,17 are installed, all latest builds
Both Nvidia GPU's have driver version 456.38 Studio Driver.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEMCELL DONOR !!!

owllegator wrote on 6/26/2020, 12:08 PM

gfx 902 is used for GPU acceleration of video processing (optimal - advanced micro devices)

the driver version is 445.75 i believe

 

j-v wrote on 6/26/2020, 1:13 PM

Do you have a choice there?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 2004 build 19041.264, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 2004 build 19041.264, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 17,18 and VMS PL 16,17 are installed, all latest builds
Both Nvidia GPU's have driver version 456.38 Studio Driver.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEMCELL DONOR !!!