Text To Speech Error

_Mark_ wrote on 9/10/2021, 11:10 AM

Started to see this error today using text to speech when trying to preview, I hope this isn't going to be an ongoing issue?

Comments

gary-rebholz wrote on 9/10/2021, 12:46 PM

@_Mark_, we're looking into it.

_Mark_ wrote on 9/10/2021, 12:48 PM

@_Mark_, we're looking into it.

Thank you for the quick response! :-)

gary-rebholz wrote on 9/10/2021, 1:01 PM

@_Mark_,We are investigating an issue with our service provider for this and will resolve as soon as possible. We're working on it.

gary-rebholz wrote on 9/10/2021, 1:03 PM

@_Mark_, please check it again. It should be working again.

_Mark_ wrote on 9/10/2021, 1:44 PM

Its working, but its not responding to speed, or sounds the same as before. I mean I have some saved text that I use pretty much all the time, but it`s not responding to the speed, spaces or line breaks, where as before it did.

gary-rebholz wrote on 9/10/2021, 1:58 PM

I'm not seeing any issues with speed. It seems to honor speed changes, just fine. Can you give me an example of something that's not working for you like it did before?

_Mark_ wrote on 9/10/2021, 2:01 PM

Yes here you go...

Actual Text (last name spelt phonetically)

Before Audio

After Audio

gary-rebholz wrote on 9/10/2021, 2:35 PM

Yuck. We're looking into it...again...

gary-rebholz wrote on 9/10/2021, 4:09 PM

I think a bit of explanation is in order...this feature is basd on Microsoft Azure Congitive Services in the cloud. We always expose the latest features of the service, such as quality improvements in order to keep you up to date. We are still investigating your report of speed problems, but we haven't been able to repro. We are also seeing some odd things with handling of special characters (such as Return). We've found that sometimes putting a space after a period before a return makes things work as expected.

So, in short, changes appear to have been made on the Microsoft side that are resulting in odd behavior. We will continue to investigate and work closely with them to get this sorted.

_Mark_ wrote on 9/10/2021, 4:38 PM

Thanks for the quick support, hopefully this can be resolved. Been getting this error pop up now too if its any help...