Text to Speech issues and workaround

VEGASDerek wrote on 10/19/2022, 4:04 PM

As many have reported, currently the Text to Speech feature, which is available to users who have a VEGAS 365 subscription, is not working for many people.

This problem occurs on Windows 10 (latest) and Windows 11 (21H2) machines. The issue has to do with a specific windows update which has rolled out recently. The cognitive services used for the Text to Speech feature is also from Microsoft, like Windows, and the update specifically broke this feature. Other developers who use this service also are experiencing this problem.

Microsoft was informed of this problem and has been working on a solution to the problem. The problem was introduced by patch KB5018418 for Windows 11, and KB5018410 on Windows 10. We have instructed people to temporarily uninstall these patches to remedy the problem. Microsoft has also released fixes for this as well which can be accessed here: https://www.catalog.update.microsoft.com.

The chart below shows what patches can be installed to remedy the problem. These patches will be distributed in a future Windows update.

Windows 10   20H1 thru 21H2           KB5020435
Windows 10   1909                     KB5020437
Windows 10   1809                     KB5020438
Windows 11   21H2                     KB5020387

Comments

bitman wrote on 10/20/2022, 3:18 AM

@VEGASDerek 

  • The link to the windows catalog is without "." at the end ...
  • The solutions in the catalog do not include windows 11 - 22H2 yet, I do not have KB5018418 installed for Windows 11
  • Downloading windows 11 (21H2) KB5020387 has windows 10 in the installer filename and refuses to install on my system (as my system has windows 11 and 22H2)
  • Currently the only thing that works for me is to disable TLS 1.3

1) open the run window (press windows key + R)

2) Type inetcpl.cpl in Run and press ENTER

3) Internet properties panel pops up, select the advanced tab, scroll down all the way and uncheck TLS 1.3

4) Restart your PC

  • NOTE: as soon as Microsoft has a fix (they already have for some OS versions) enable TLS 1.3 again and (restart); or enable again if you do not use text to speech anymore.

Last changed by bitman on 10/20/2022, 3:20 AM, changed a total of 1 times.

APPS: VIDEO: VP 365 (20), VP 19 post (latest build -643), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 15 HDpro XXL, Boris Continuum 2022.5, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Audio Clean Lab 3, Sound Forge Audio Studio 16, Sound Forge Pro 16, Spectral Layers Pro 9, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 22H2
  • CPU: i9-12900K with Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

bitman wrote on 10/25/2022, 5:05 AM

Update 25/10: For those on win 11 22H2, offending Microsoft patch is KB5018427, according to Microsoft: "We are working on a resolution and estimate a solution will be available in late October"

You may try to uninstall KB5018427 (I did not want to try that) but disabling TLS 1.3 as described in the post above definitely works.

Last changed by bitman on 10/25/2022, 5:07 AM, changed a total of 1 times.

APPS: VIDEO: VP 365 (20), VP 19 post (latest build -643), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 15 HDpro XXL, Boris Continuum 2022.5, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Audio Clean Lab 3, Sound Forge Audio Studio 16, Sound Forge Pro 16, Spectral Layers Pro 9, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 22H2
  • CPU: i9-12900K with Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

bitman wrote on 10/26/2022, 2:33 AM

Update 26/10: For those on win 11 - 22H2 - it is fixed with the new KB5018341 and KB5018496 that came in today with the windows updates (looking at the contends I presume it is KB5018496 that fixed it).

APPS: VIDEO: VP 365 (20), VP 19 post (latest build -643), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 15 HDpro XXL, Boris Continuum 2022.5, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Audio Clean Lab 3, Sound Forge Audio Studio 16, Sound Forge Pro 16, Spectral Layers Pro 9, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 22H2
  • CPU: i9-12900K with Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

ShD wrote on 10/27/2022, 1:35 PM

@bitman I tried your suggestion about TLS 1.3, and it's working!

Thank you!

Kong-KaiChi wrote on 10/30/2022, 9:57 PM

Update 25/10: For those on win 11 22H2, offending Microsoft patch is KB5018427, according to Microsoft: "We are working on a resolution and estimate a solution will be available in late October"

You may try to uninstall KB5018427 (I did not want to try that) but disabling TLS 1.3 as described in the post above definitely works.

The only way works for me is to uninstall KB5018427.

bitman wrote on 10/31/2022, 3:51 AM

@Kong-KaiChi Make sure you restart (not just power off/on) your PC after disabling TLS 1.3, or it will not work. Anyway, try to force a Microsoft update KB5018496 if possible, this will fix it (also do not forget to reactivate TLS 1.3 if you would have deactivated it, as it is a security improvement).

APPS: VIDEO: VP 365 (20), VP 19 post (latest build -643), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 15 HDpro XXL, Boris Continuum 2022.5, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Audio Clean Lab 3, Sound Forge Audio Studio 16, Sound Forge Pro 16, Spectral Layers Pro 9, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 22H2
  • CPU: i9-12900K with Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Jessariah67 wrote on 11/7/2022, 1:23 PM

Any idea what the KB number is for Win 10 21H2? I'm having the same issues. Thanks!

bitman wrote on 11/9/2022, 2:38 AM

@Jessariah67 According to @VEGASDerek for Windows 10 20H1 thru 21H2: KB5020435 should fix the issue, if you have not received the KB yet via the "normal" windows update (automatically as in periodically, or requested/refreshed by the user), there is the third option, which is a bit more work, that is to navigate to the Microsoft catalog (see link at the beginning of this post), and search for KB5020435, and download and install it for your specific system & OS variant manually.

Last changed by bitman on 11/9/2022, 2:38 AM, changed a total of 1 times.

APPS: VIDEO: VP 365 (20), VP 19 post (latest build -643), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 15 HDpro XXL, Boris Continuum 2022.5, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Audio Clean Lab 3, Sound Forge Audio Studio 16, Sound Forge Pro 16, Spectral Layers Pro 9, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 22H2
  • CPU: i9-12900K with Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Jessariah67 wrote on 11/9/2022, 3:54 AM

Ironically, "Bill" forced an update on me yesterday afternoon and it's all working again. Thanks!