"The Installation Wizard Has Ended Prematurely" V9

LSHorwitz wrote on 4/13/2010, 4:38 PM

I have been having a bit of a nightmare trying to install / use V9.0d.

I first did a succesful install with no warnings, but the new release crashed immediately upon any rendering I tried to do, using both old and new projects.

I then uninstalled and reinstalled, and then rendering began to work, but I found that I was unable to save any settings or changes.

I now have, once again, uninstalled, and attempted to reinstall. Now I am beginning to get an Installer failure which says "The Installation Wizard Has Ended Prematurely" followed by the message:

"Your system has not been modified. To install the software at a later time, please run this installation again".

Contrary to this installer message, there is an installed V9.0d which does run, and if I attempt to install again, it warns me to first uninstall the re-install. Unfortunately the installed V9 is corrupted, and still has problems like above with no ability to save settings.

Bottom line:

1. Installer said it did not install but it actually did (at least partially).

2. Installed version runs like crap......

3. Uninstalling and re-installing gets me back to step 1.

I have owned Vegas for many years and many versions and updates, and this is a first............

Any thoughts much appreciated.....

Larry

Comments

slack wrote on 4/13/2010, 4:46 PM

I had the exact same thing with both the 32 and 64 bit version. Spent several hours uninstalling/reinstalling, deleting old versions, deleting directories - but no success.

I had problems with render crashes with 9.0c. Attempt at rendering in 32 bit version for a Blu Ray disc resulted in a crash, but the 64 bit version succeeded.

I might accept that I need to rebuild my computer and reinstall fresh, but if others are having problems I am not convinced the work to do this would be worth it.

ushere wrote on 4/13/2010, 4:47 PM

system specs!!!!

LSHorwitz wrote on 4/13/2010, 5:01 PM

Thanks for replies!

I made yet another attempt by downloading a fresh copy of the new release (identical byte count to prior download), and doing yet another uninstall, reinstall, etc. Same friggin' error with installer doing a premature exit. Same registration on the Sony activation server, same program bullsh*t as all the prior attempts.

My system specs:

Stock / factory Dell XPS Quadcore Intel Extreme QX9650 3.0Ghz no overclocking or other mods with 4GB Crucial RAM nVidia 8800, several SATA drives, etc., running Windows 7 32 bit.

All prior versions of Vegas 8 and 9 installed and ran just fine.

Thanks for any help.

Larry

ushere wrote on 4/14/2010, 12:06 AM

ok, stating the obvious - you are installing with admin rights?

megabit wrote on 4/14/2010, 12:19 AM

Vista users, see here:

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?Forum=4&MessageID=704168

However, when I logged in as the true Admin, after installing VP9d it didn't recognize mxf files! I reinstalled as a user with admin rights; of course got the "ended prematurely" message but at least mxf are now seen by Vegas...

A total mess!

jabloomf1230 wrote on 4/14/2010, 12:20 PM

This is not a new bug with the Vegas installer. Some people see it constantly and others never see it. The error message occurs, during when the installer is deleting the Vegas temporary setup files (the last phase after all other installation items have completed) and generally is not the source of errors when running the newly installed version of Vegas. megabit's experience shows that it's other issues (like not installing with admin rights) that are the real problem.

Christian de Godzinsky wrote on 4/14/2010, 12:44 PM

Hi,

I' not able to get rid of this stupid ("installer ended prematurely). I have tried to remove all Vegas instances, clean my registry with a suitable tool, even turned off my virus scanner. Nothing helps, a install of either 9.0d or 90d 64 bit always ends with this error.

But so was the case also with 9.0a, 9.0b, 9.0c. So I'm not that worried after your explanations, but why on earth has Sony not fixed this problem?

Christian

LSHorwitz wrote on 4/14/2010, 1:18 PM

I have finally installed V9.0d and it appears to be running ok. The 3 prior problems (render crashes, installer failures, not able to save settings) appear to be solved.

My solution method (not sure which of the items below actually solved the problem since I did all of them and then re-installed successfully):

1. Uninstalled Vegas
2. Did a registry cleanup with Amust Registry Cleaner
3. Used msconfig to disable all Startup programs upon reboot
4. Rebooted, now with no startup programs running
5. Disabled firewall, antivirus software (Norton/Symantec)
6. Re-ran installer. Now it ran all the way to completion, no errors.
7. Briefly tested program with both old and new projects.

Glad to see it is now running again and I can get back to work. It only took me about 3 hours of wasted time to install............

Thanks to all for excellent suggestions and help.

Larry

Lou van Wijhe wrote on 4/14/2010, 2:21 PM

I have this "ended prematurely" problem too, never had it with 9.0c and I installed 9.0d as Admin. However, the program seems to work OK but starting an existing project takes ages. I didn't clock it exactly but renders seems to take more time too.

I actually installed 9.0d for the White Balance FX only but if I have to sit for minutes waiting for a project to open, I'd rather go back to 9.0c.

Lou

LSHorwitz wrote on 4/14/2010, 4:32 PM

Lou,

I also had longer waiting times. When I finally was able to complete the installation without the "wizard" ending prematurely, this no longer seems to be an issue.

Still have no idea what caused the prior installations to fail. This is the first time I have run into installer issues with Vegas (and have used Vegas 7, 8, 9 and all minor updates in-between without any installer issues). On the other hand, nearly every Vegas update I have installed has added some improvements but almost always has added new problems.......

Larry

Larry

Christian de Godzinsky wrote on 4/22/2010, 10:24 AM

Hi Larry,

I'm still struggling with the VP9.0d clean install.

I found the regisrty cleaner you mentioned (Amustsoft). I was able to download the trial version, but I cannot find the company on the net? The buy now link just is dead. Neither did a quick seach on the net help...

Can you recommend some other registry cleaner that would do the work? Or from where can I get this Amusoft reg cleaner?

Christian