Titler Pro Problem

Glenn_G wrote on 5/20/2016, 7:25 AM
I have Tilter Pro 3 and have used successfully for over a year. Suddenly, all my existing Tilter Pro Media (and all new ones) display the Message "Error: Cant run Tilter Process. Something has blocked the plugin from Opening Tilter. Some anti virus programs may do this from time to time. Please restart your PC and try again". Neither restarting my PC or turning off my anti virus program have helped.

I'm not sure exactly when this started since its been around a month since it last worked.

Thanks

Comments

Steve Grisetti wrote on 5/20/2016, 7:30 AM
Which antivirus program are you using?

Which operating system are you using?
Glenn_G wrote on 5/20/2016, 7:46 AM
Windows 7

Norton 360

set wrote on 5/20/2016, 8:28 AM
possibly false-report...
One of my other system, Win10 and Bit-Defender Anti Virus, still have TP3, but never had any of this issue..

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

YAUN wrote on 6/27/2016, 4:29 PM
Hi, I have exactly the same problem running only Windows 10 and Defender. I can't find any Defender settings that would apply. I'd like to fix this as it renders Titler 3 Pro useless, obviously. P.S. I've un and re installed to no joy. And if it's a false report, how do you unfalsereport it?
TimPhilippines wrote on 6/28/2016, 10:46 AM
When I updated to Titler Pro 3 I found that it only works with the latest video/driver cards. After talking to their support, I found out that two of my computers did not have a recent enough video card/driver that they supported. Suggest that you contact their support to verify that your video card/driver is on their approved list. I wasted $$$ on the upgrade!!!
Glenn_G wrote on 6/28/2016, 12:25 PM
I contacted New Blue - got this response which resolved my issue

1. Reboot your computer
2. Uninstall all versions of Titler currently on your system
3. Go to C:\Program Files\NewBlueFX and make sure Titler is removed
4. Go to C:\Program Files\NewBlue and make sure the folder NewBlue Titler Pro 2.0 for Windows is removed
5. Go to C:\Program Files\Common Files\OFX\Plugins\NewBlue and make sure the folder TitlerPro.ofx.bundle is removed
6. Go to C:\Program Files\Common Files\OFX\Plugins\NewBlueFX and make sure the folder TitlerPro2.ofx.bundle is removed
7. Re-install Titler Pro 3: www.newbluefx.com/downloads/Windows/NewBlueTitlerPro3-160330-216.exe
YAUN wrote on 6/28/2016, 6:51 PM
Ditto and ditto.