Unable to activate Noise Reduction plugin

craftech wrote on 10/28/2018, 3:08 PM

Windows 7 computer. Window for NR 2.0 pops up with correct S/N and asks for activation code and provides a Computer ID for the computer. Go to Magix under "generate an Activation Code" and it says that the Computer ID is wrong. The software shows under My Registered Software, but I can't use it.


craftech wrote on 11/2/2018, 10:31 PM

RESOLVED: Follow-up: After trying every machine ID in the registry, computer name, Directx machine info, and the data generated by ipconfig/all I ended up contacting Magix Support and they answered me in ONE DAY. I was thrilled. Kimberly N.
MAGIX Software GmbH

Gave her the Machine ID named when you click on the plugin as an FX and are told to register it, and the serial number (which was already registered) and she sent me an email with an activation code. It worked flawlessly. The Noise Reduction plugin is working again.

Thank you Magix Support