Hello fellow videophiles - I am running Video Factory under
Win2K / dual PIII / 384MB RAM. I am using an Adaptec
FireConnect 4300 Firewire card with a Sony TRV-900 DV-cam
and a JVC SR-VS10 DV/SVHS deck (with FireWire connection).
I have no problem with capture and Video Factory works
well, but I cannot get the capture utility to open a clip
for printing to tape - at all, under any circumstances. I
have tried every conceivable combination of DV devices and
operating modes, including having nothing connected.
Whenever I try to open a clip (any clip, whether just
captured, edited, or rendered) I get the error message "An
error occurred while opening one or more files. The reason
for the error could not be determined." It just refuses to
work - period.

One possible clue: both my Sony Camera and JVC deck show-up
as "Microsoft DV camera and VCR" - no distinction is made
between them. Indeed, I cannot capture clips properly if
both are connected simultaneously. It seems that the system
(Windows? Video Factory?) sees them as the same thing. Do I
need the latest version of the Microsoft Firewire drivers,
or something else? Of course, with nothing connected, I
would think that this would not matter...

I would really appreciate any suggestions!

Thanks - Steve McCormack
SMcAudio@pacbell.net