Unable to use VMS 9 or 10 on W7 64bt without crash

RobertMP wrote on 3/16/2011, 11:47 AM

Hi,

I have recently re installed with windows 7 64 bit Ultimate having previously used Vegas 9.0b on this PC with 32 bit Windows 7 with no problems.

I can add a few HD files from my canon 5D2 but after adding between 10 and 20 files at some point the program locks up. Just adding the files is enough to make it crash.

I have had an exception fault message but cannot repeat it. usually Vegas just closes.

Adding media files one at a time there is a point before the crash happens where the frame icon on the time line either shows just a plain colour instead of a still from the video,or the sound is represented but the video is not - no icon at all. Adding another file or two after this causes a crash as would trying to play the video at any point - not just the misrepresented files.

Trying to add a number of files to the project media tab by right clicking in the explorer tab window also causes the crash with nothing on the time line.

I have also tried with 40 short video files from a Panasonic TZ9 and that crashed Vegas as well.

Any suggestions? I am unable to edit video more that a few clips long unless I pull out the hard drive and put back the one with 32 bit windows 7 on it.

I saw the thread about render crashes and 2Gb limits but I'm not even getting to make any edits let alone render.

Comments

musicvid10 wrote on 3/16/2011, 1:10 PM

VMS 9.x versions are not certified to work on Windows 7. See the system requirements in the release notes.

That you got it working under Win7 32 bit is not a surprise, but not a guarantee that it will work on Win7 64.

Sonata wrote on 3/16/2011, 1:59 PM

I had similar issues with 9.0b with my W7 64 machine, too.

I upgraded to MS10 and it's been perfect ever since. Cheap upgrade, too.

RobertMP wrote on 3/16/2011, 2:43 PM

Thanks. I spent ages searching the web for possible fixes. I've not seen that mentioned before anywhere.

Just looked at the readme file in the program directory which gives minimum requirements but doesn't mention not working with other versions of windows.

Guess my options are a temporary switch back to 32bit or get the new version.

Jack S wrote on 3/16/2011, 4:17 PM

You could try the 2G limit fix (Large Address Aware). It won't cost you anything and it may work. Applying LAA doesn't just fix render crashes.

RobertMP wrote on 3/16/2011, 4:49 PM

I've just downloaded and installed the trial of VMS 10 and it is doing the same thing.

I drag in 10 files (total 2 minutes 45s) and after a couple of seconds of the spinning circle they show in the time line. Add 2 more and they drop in fine (up to 3 minutes total now). Start feeling bold and drag in another 6 similar files and the program hangs. No CPU activity in task manager and nothing new in the time line just the ever spinning circle.

I was thinking of just ordering V10. Glad I didn't now.

Is this the same problem with 2Gb limits?

RobertMP wrote on 3/16/2011, 5:20 PM

So I downloaded the 2Gb zip file and patched (or whatever it does) the VMS10 executable file.

Things seemed to be fixed so I carried on dragging in files. Got 21 minutes in the time line instead of only 3 and then it came to a halt. It didn't crash but it wasn't working right either.

Just as described in my first post here the files towards the end loaded with no video icons in the time line. The last two that did have picture icons had sound when played but a plain green or red screen - no video. The last few files with no picture icons in the video track played as sound only. Any playback on clips that were showing properly in the time line was 1 second or maybe 2 of video then a red screen then video.

So are my options now to go back to VMS 9 on 32bit or find some other software to edit with?

Vegas does all I need - or it would if it worked :(

Jack S wrote on 3/17/2011, 5:22 AM

I'm surprised. I have VMS10 Plat and my PC is Dell i5 with 8G RAM and Win7 64 Home Premium. I, like you had all sorts of problems importing MPEG2 clips onto the timeline (AVI clips seemed fine). Then I learned, from this forum, about the 2G memory limit. I applied the patch and everything has worked fine since (except problems experienced when using the Stabilisation feature on MPEG clips - again, this feature works fine with AVI clips).

I have successfully created a 2 hour project with a mixture of PAL AVI and NTSC MPEG clips and didn't experience any problems.

How much RAM do you have? Have a look back at previous posts regarding the LAA patch. I think that it will only work if you have more than a certain amount.

RobertMP wrote on 3/17/2011, 7:45 AM

My PC is a Q6600, 8Gb RAM, 128Gb SSD and 2 x 1Tb HDD. graphics is a HD6870.

The SSD and 4Gb of RAM are new with the change to 64bit W7. No errors in anything else that I run including CAD and gaming.

The video files I want to edit are on one of the HDDs with 700Gb free. I did try copying them to the SSD and loading from there which made no difference.

I would like Vegas to work but it doesn't look like it is going to.