I was trying to uninstall the NewBlueFx trail components off the Sony Vegas Pro 14. When I tried to enter Sony Vegas Pro, I couldn't enter in as it gave me an error message. Is there a way to fix this?
I was uninstalling through the apps and features. The NewBlueFx were sapphire plugins that had different effects.I was only using a trial version that I no longer wanted to use.
Problem Description Application Name: VEGAS Pro Application Version: Version 14.0 (Build 161) 64-bit Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\Program Files\Common Files\OFX\Plugins\NewBlueFX\Elements.ofx.bundle\Contents\Win64\Elements.ofx Fault Address: 0x000000004343D654 Fault Offset: 0x000000000009D654
Also, my mistake about the Sony part. I only meant Vegas Pro 14.
If you have no NewBlueFX plugins installed at all and therefore don't need the NewBlueFX folder in C:\Program Files\Common Files\OFX\Plugins, just delete the NewBlueFX entry along with its subfolders; that is, delete the highlighted folder in the Common Files path:
If you do have other NewBlueFX plugins, then just delete from the Elements folder (assuming that Elements was your trial product).
If you use the forum's search function using ofx.bundle as the keyword, you'll find many posts about Vegas Pro refusing to open because of ofx.bundle problems.
BTW, I doubt that your NewBlueFX plugins were Sapphire plugins because Sapphire is a product from BorisFX, a completely different company to NewBlueFX.
Yes, reboot the computer (turning it off and then on).
Do you have a registry/computer cleaner like CCleaner (free)? If yes, run that as well as it could identify and remove NBFX 'left-overs' in the registry and in folders.
Grovel-x64 problems have been raised a number of times over the years on this forum (forum search 'grovel_x64') and there are several hits that appear after doing a Google search online. One forum post from several years ago resolved the problem by updating the GPU drivers
If you have an NVIDIA GPU, use the studio driver instead of the game driver if their is a driver option available.
Another person found success with uninstalling and then re-installing Vegas Pro - or you could first try resetting Vegas Pro back to its default settings via the process given at
... making sure to check the 'delete all cached application data' option along the way.
One online result from 12 years ago got the problem after installing a NewBlueFX trial plugin but the grovel problem disappeared after uninstalling it.
Go to C:\Program Files\Common Files\OFX\Plugins\ and delete the NewBlueFX and NewBlue folders. Then there will be nothing for Vegas to load from NewBlue. If needed, hold down CTRL+SHIFT when starting Vegas. On the window that opens, check the "clear cache" box to force Vegas to rescan all plugins.
Before installing or uninstalling any NewBlue packages, we recommend that you reboot and then install/uninstall before starting any other applications as, sometimes, other applications can lock the files and they will not be deleted/updated.
There should be no issues running Elements in Vegas Pro 14, though. So it could simply be that the current version needs to be installed.
Go to C:\Program Files\Common Files\OFX\Plugins\ and delete the NewBlueFX and NewBlue folders. Then there will be nothing for Vegas to load from NewBlue. If needed, hold down CTRL+SHIFT when starting Vegas. On the window that opens, check the "clear cache" box to force Vegas to rescan all plugins.
Before installing or uninstalling any NewBlue packages, we recommend that you reboot and then install/uninstall before starting any other applications as, sometimes, other applications can lock the files and they will not be deleted/updated.
There should be no issues running Elements in Vegas Pro 14, though. So it could simply be that the current version needs to be installed.
Thank you! I am glad to have help from everybody that responded. 😄