Unmanaged Exception (0xc0000005)

GPK wrote on 11/28/2020, 4:23 PM

Someone please help me! I have shown this to everyone I know and nobody knows what's wrong. I have a project that I am working on inside of Vegas, but when I open the program it freezes on IGO32.dll. At that point it gives me the error that I see (Unmanaged Exception 0xc0000005). SOMEONE PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

this is happening for vegas 15 BTW

Comments

andyrpsmith wrote on 11/28/2020, 5:54 PM

Do you have something related to games/gaming in your project, the dll seems to be related to electronic arts or Origin a games launcher? have you deleted Origin from your PC? I have the file in C:\Program Files (x86)\Origin and in C:\ProgramData\Origin\SelfUpdate\Staged

Last changed by andyrpsmith on 11/28/2020, 6:01 PM, changed a total of 2 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

GPK wrote on 11/28/2020, 7:06 PM

Are you saying that there is a random origin file in my Vegas directory that I have to remove? Or are you saying that just completely removing origin would fix the problem? Willing to try anything

andyrpsmith wrote on 11/28/2020, 7:41 PM

I'm asking 1). Do you have Origin on your PC? 2) Do you have anything in your project related to a game file/video? If you have origin you could try and disable the file  IGO32.dll by changing the extension to .bak so it would be IGO32.bak and see if that fixes Vegas (It will likely stop Origin from working). Easy to change it back to .dll if that does not help.

 

Last changed by andyrpsmith on 11/28/2020, 7:42 PM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

GPK wrote on 11/28/2020, 9:14 PM

I did that and now I get this.

No IPLib DLL was found in the Waterfall procedure

 

GPK wrote on 11/28/2020, 9:19 PM

andyrpsmith wrote on 11/29/2020, 2:53 AM

As asked above more information is needed about your project and pc system please.

Last changed by andyrpsmith on 11/29/2020, 2:53 AM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

GPK wrote on 11/30/2020, 12:44 PM

If you tell me exactly where you want me to look and what screenshots you want please tell me. I really want to resolve this.

Note: I'm not trying to open a project the app when I open directly it does that. Also, it won't crash now it just stays frozen forever, so I can't get the original crash report.

j-v wrote on 11/30/2020, 2:02 PM

First off all deïnstall the program on D:/ and install it on C:/ Programs where also Windows has to be installed and try to start it again.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

GPK wrote on 11/30/2020, 2:06 PM

I literally have no space on my C:/ I have 6 gbs free.

j-v wrote on 11/30/2020, 2:25 PM

Than you have a faulty installation, free that location from all unnessary files as Documents, Images, Downloads, Video, Audio, a.s.o. that can all be switched to another location as a Data disc or Partition within Windows itself, to free space on C:/ but even now there is enough room for Vegas Pro 18 that only needs 2.18 GB

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

GPK wrote on 11/30/2020, 2:44 PM

To partition do I just drag the files? Or do I need something 3rd party to do that?

j-v wrote on 11/30/2020, 3:00 PM

In Windows there is an option.
F.i. goto your documents, rightclick on it and choose properties / location /choose another location/partition (with me) and choose replace. That whole map on the C locating becomes replaced to your choice on your hardware. This is possible for all the extra locations that are now under C:/

Last changed by j-v on 11/30/2020, 3:01 PM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

GPK wrote on 11/30/2020, 3:05 PM

I don't see it

j-v wrote on 11/30/2020, 3:35 PM

Did you select it in C:\Users\username?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

GPK wrote on 11/30/2020, 3:36 PM

I did it on one of the folders

j-v wrote on 11/30/2020, 3:57 PM

I show you on my Windows 10 version 20H2:

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

GPK wrote on 11/30/2020, 4:41 PM

I am going to move some files around. When I'm done I am gonna install vegas on my C:/.

j-v wrote on 12/1/2020, 4:05 AM

To change settings in Windows and using Vegas it's the best to do this as Administrator of your PC. This can be arranged in your Control Panel \ All Control Panel Items \ User Accounts \ Change User Account Settings

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)