Update issue

Eric-Hamilton wrote on 9/22/2020, 5:52 PM

Hi all, I'm having issues with an update from build 143 movie studio 17 platinum. It won't restart the program on its own to install it. I'm prompted to update when I manually restart, regardless of time interval and it shows as using large memory in a background process. Any help or advice would be greatly appreciated. Windows 10 i5 Dell w 4 gbs ram.

Comments

j-v wrote on 9/23/2020, 3:38 AM

Don't use that automatic update proces, but install after a fresh Windows start manual from the updatefile of Your Documents\MAGIX Downloads\Installationsmanager . If you don't see it there download it new from your Magix account.

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Marten

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georgiaguy wrote on 9/23/2020, 11:17 AM

Why not fix the auto update... same issue here.