Update won't install

lenny70 wrote on 8/14/2019, 4:24 AM

Hi

I am trying to update my Movie Studio 16 (build 109)....
The program prompts me to download the update.
When I try to launch it, I get this



regardless the fact that the Movie Studio isn't running.

I am quite frustrated.
Also I think I need the update pretty bad, as it randomly crashes.

Thank you

Lenny

P.S: My computer is running Windows 7
 

 

Comments

j-v wrote on 8/14/2019, 5:03 AM

Look in the taskmanager if something of Vegas is still running ( also as a background proces) and if yess, close it and try again.

met vriendelijke groet
Marten

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KenB wrote on 8/14/2019, 8:30 AM

You can also download the update as a standalone installer. See the links here: https://www.vegascreativesoftware.info/us/forum/vegas-movie-studio-16-update-2-build-138-142--116343/

Make sure Vegas is not running and then run the standalone installer.

Ken.

Vegas Pro 18.0 (Build 284)
OS: Windows 10 Pro 2004
CPU: Intel Core (4th gen) i7-4790 @ 3.60GHz (HD Graphics 4600 - driver 15.40.46.5144)
Memory: 32GB DDR3
GPU: NVIDIA GTX 1660 SUPER - driver 452.06
Monitor: 1920x1080x32