Updated to Vegas Pro 21.0, now I can't drag my files into timeline

inspiremeheather wrote on 4/15/2024, 5:26 PM

Hi!

I've updated to vegas pro 21.0, now I can't drag file into timeline from file explorer like I did before.

Tried importing through the program - just keeps telling me it can't open.

Same files I always use, mp4. Never had issues before.

Hoping someone, somewhere can help!

Thanks in advance, Heather

Comments

VEGASDerek wrote on 4/15/2024, 6:10 PM

Please either provide a mediainfo readout of your media or upload a sample file that is exhibiting the behavior to a file share site for us to analyze (or both). Without that, we cannot help you.

inspiremeheather wrote on 4/15/2024, 6:53 PM

Hi Derek,

Thank you for your reply. I'm not sure what a mediainfo readout is, I'm sorry.

I've linked a share folder with examples of the files I am trying to import/drag into the program. I've used these files with previous versions of Vegas without any issue.

Here is the error message that comes up, no matter what .mp4 I try.

Thanks again, Heather

set wrote on 4/15/2024, 7:17 PM

Something not right with the installation process?

I can put your files without any issues.

Here's what most of us saying about 'mediainfo' : https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

I think this is standard common MP4s

General
Complete name                            : E:\VEGAS Pro Experiments\20240416 mp4\Vegas\Memory Lane six.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 516 KiB
Duration                                 : 5 s 0 ms
Overall bit rate                         : 846 kb/s
Frame rate                               : 30.000 FPS
Writing application                      : Lavf58.76.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.2
Format settings                          : CABAC / 5 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 5 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 5 s 0 ms
Bit rate                                 : 637 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.023
Stream size                              : 389 KiB (75%)
Writing library                          : x264 core 163
Encoding settings                        : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=22 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=25000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 5 s 0 ms
Source duration                          : 5 s 21 ms
Source_Duration_LastFrame                : -13 ms
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 117 KiB (23%)
Source stream size                       : 118 KiB (23%)
Default                                  : Yes
Alternate group                          : 1
mdhd_Duration                            : 5000

VEGASDerek wrote on 4/15/2024, 8:10 PM

I have tried out the media with several different configurations and GPUs and have not seen any issues with VEGAS importing these. My suggestion is to reset all of your preferences and try again.