Upgade Vegas Movie Studio 15 to Vegas Pro 16

joseph-dinh wrote on 1/1/2019, 7:49 PM

I had a Vegas Movie Studio 15 Suite in my computer . So I bought a Vegas Pro 16 Suite Upgrade version . After installed my new Vegas Pro 16 and activated it . I got this message and the program shut down by itself "VEGAS Pro has stopped working"

Can anyone help thanks

Comments

NickHope wrote on 1/1/2019, 10:27 PM

What happens if you try and restart it?

joseph-dinh wrote on 1/1/2019, 10:47 PM

When I try to restart the program. Then a new window shows : Do you want to allow this app to make changes to your device? Yes or No . After selected Yes, the program just begin to star and then it show a new window with "VEGAS Pro has stopped working"

NickHope wrote on 1/1/2019, 11:11 PM

Troubleshooting suggestions: https://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

joseph-dinh wrote on 1/2/2019, 9:39 AM

Thank you very much. I just moved a plugins C:\Program Files\Common Files\OFX into a USB and I was be able to restart my VEGAS Pro 16 with no problem.

I have two questions now: Can I put back OFX plugin that I just remove it in to the USB back into my computer now ? Is Version 16.0 (Build 352) the latest version of VEGAS pro 16 ?

Thank you

jetdv wrote on 1/2/2019, 9:52 AM

Joseph, copy the OFX files back one or two at a time. When Vegas stops starting, then you will know which one is causing the issue. You then might try reinstalling that product.

NickHope wrote on 1/2/2019, 10:59 AM

+1 jetdv 👆

And yes, build 352 is the latest version.