Vasst Blue FXs Problem w V8

Dreamline wrote on 9/17/2007, 2:40 PM

Hi, please excuse me if this topic has been covered. Ever since I installed Vegas 8 Pro the blue fxs from vasst keep asking for their serial numbers everytime I restart Veags. How can I stop this behavior?

Comments

Spot|DSE wrote on 9/17/2007, 3:13 PM

FrigidNDEditing wrote on 9/17/2007, 3:15 PM

I am assuming you're talking about NewBlue FX, Inc. filters.

I'd suggest contacting NewBlue to find out what the deal is, they'll probably have a better idea, and you can then post the solution here :)

Dave

Kennymusicman wrote on 9/17/2007, 3:27 PM

Perhaps slightly random, perhaps not - but if you are running Vista, run Vegas as administrator once, and that'll allow the activation to be remembered.

HTH

Ken

Dreamline wrote on 9/17/2007, 8:15 PM

I have register them on the internet twice. Once when I bought them, and now again. I am using winxp sp2. I'll try again but this is really frustrating because the editing computer with the plugs usually is not connected to the internet.

Dreamline wrote on 9/18/2007, 11:34 AM

Got it! Thank you very much.

Dreamline wrote on 9/18/2007, 10:17 PM

Well, I've been editing all day and Vegas Pro crashed. When I restarted Vegas half of the blue fxs needed to be reactivated.

Is anyone else experiencing anything similiar to this?

FrigidNDEditing wrote on 9/19/2007, 1:40 AM

just a stab in the dark here, but had you successfully closed and re-opened Vegas since you activated those plugs? Really though, this sounds like something you should contact NewBlue about.

I'd be interested in finding out what they have to say

Dave

NewBlueFX wrote on 9/21/2007, 7:18 AM

Hello, we've recently heard variations of this problem from two people. It seems to be some sort of conflict between our eCommerce system and Vegas 8. We're investigating and will post an update as soon as it is fixed. It hits some people but not others, so it is somewhat hard to pin down. Since you can repro this, would you be willing to help by testing? If so, please go to our contact page and send a message. http://www.newbluefx.com/contact.html and we'll be in touch with you.

NewBlueFX wrote on 9/22/2007, 7:27 AM

We've successfully repro'd the problem and have a fix for it. The new bits are in testing. However, you can download these and install them if you'd like to get going. Note that you will not need to re-register the plugins (saving one more trip to your internet connected machine.)

www.newbluefx.com/downloads/NewBlueMotionEffectsSetup11b.exe
www.newbluefx.com/downloads/NewBlueMotionBlendsSetup11b.exe
www.newbluefx.com/downloads/NewBlueArtEffectsSetup11b.exe
www.newbluefx.com/downloads/NewBlueArtBlendsSetup11b.exe

We have these out with a few testers right now, and as soon as we have verification that everything is rock solid, we will post to our site.

CClub wrote on 9/22/2007, 10:10 AM

Thanks much, NewBlue. Wow... there are several companies around here providing such amazing support that you want to tell everyone about their great products. NewBlue, Cineform, BluffTitler... for starters.

Dreamline wrote on 9/22/2007, 8:21 PM

Awesome! Great job. We really enjoy using your products with Vegas 8 Pro.

ken c wrote on 9/23/2007, 10:24 AM

right re great support from NewBlue... their plugins rock.. I use them on every single render from vegas... great job with them!

testing the newblue plugins on V8 with my winxp machine, didn't need to enter serials or even re-install them, they're there and ready to use... I hope to see a lot more plugins from new blue (esp. titler/pro titler templates/settings or related), I'm a buyer.

keep up the great work!

-k