Vegas 14 Repeated Crashes

yuri-kYIK wrote on 2/1/2017, 9:56 AM

Over the last two weeks, 90% of the time during rendering, Vegas stopped working during that activity. I tried to render to different formats - it did not make any difference. Rendering was completed may be 4% of the time. I tried every trick - rebooting, reinstalling, stopping other programs, etc., to no avail. I must have sent crash reports at least 30 times and sent requests for assistance 3-4 times. The first time, I was instructed to reset Vegas 14 by Ctrl+Shift+ click -- did not help. The second time, although promised I would be contacted, the case was closed without an additional communication.

Windows 10 64 bit
Intel Core i7-4790
RAM 16.0 GB
Cpu 3.6 GHz
NVIDIA GeForce GTX745

DELL XPS8700

Comments

Wolfgang S. wrote on 2/1/2017, 10:30 AM

Well, you gave us

no information about the footage used, and from what camera it comes.
no informations about project settings.
no information about render settings or encoder that were used.
no information if GPU support was enabled or not in general, or during rendering.
All what I see is that the GPU is not well supported in Vegas - but here again no driver information.

While I understand your frustration, I also wonder what we should do without any inputs from your side, if you expect something from the users here?

yuri-kYIK wrote on 2/1/2017, 11:14 AM

Thank you for your response. If those were the issues, Magix definitely did not inquire about them or suggested that therein might be the problems. I will provide more detail later. Right now I can say that I tried both GPU on and off; I used setting indicated as compatible with my project (marked =) as well as tried those that were not (eg render to Architect). (Yesterday I had one successful render to mp4 and before I had 2 successful renders to AVi format).. As far as the driver is concerned, I did check if I had the latest driver or if there were issues with the installed driver. Again, thanks.

Red Prince wrote on 2/1/2017, 12:29 PM

Does it always crash at the same point in the project?

set wrote on 2/1/2017, 4:17 PM

Try set DRAM to 0, and try again.

Once I also had rendering with DRAM to default 200 and it stuck in the middle... after set to 0, finally successful. Perhaps not the same situation like yours, but probably can help.

The deeper and more detailed information just as Wolfgang S suggested, the more chance we able to analyze your issue.

NickHope wrote on 2/2/2017, 6:10 AM

Troubleshoot with the suggestions in this post: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-stop-vegas-pro-hanging-during-rendering--104786/

yuri-kYIK wrote on 2/2/2017, 9:53 AM

Thank you, all!

I think the problem is solved. However, before I get to that point, a little background. I have been using Vegas Pro starting its vs 8 and worked with most versions since. I don't remember having issues with the editing programs. I mixed sources on the timelines and rendered to formats which I considered most appropriate for a given purpose. One thing though, I generally applied light editing.

Video files for my latest project came from three sources. Sony Handycam HDR-PJ790 (MTS format), Panasonic Lumix G7 (MTS) and back up Canon Vixia HF R100 (MTS). I mixed the files from different sources on the timeline and applied heavy editing (FX, pan & crop and masks). All of this probably was more than Vegas could handle.

Wolfgang specifically asked what sources I used. It made me thing that there might lie the problem. So I converted all the MTS files to AVI using HD 720-60p YUV and replaced the MTS files in the timeline. Subsequently, I rendered my entire project to an approximately 55 min AVI file to be used as the basis for different purpose renderings (so far to Sony AVC/MVC mp4). All of my renderings went very smoothly. BTW, I do have a multi T-byte external drive to handle the huge AVI files.

Martin L wrote on 2/2/2017, 11:36 AM

Although that get you going, it doesn't sound like the problem is solved. You shouldn't need to render to other formats in between, that decreses the quality of the material. Something else probably has to be fixed.

yuri-kYIK wrote on 2/2/2017, 12:05 PM

Yes, it is one more set renderings than I hoped for. Originally, I planned to render directly to (almost) lossless AVI, to save on future rendering time (6+ hrs vs 1.5 hrs), and use that for additional uses