Vegas 16 crashes applying BCC 3D Object video EFX

pasquale-palumbo wrote on 10/24/2018, 12:03 PM

Vegas 16 (build 261) crashes if I open a project in which I had previously applied one of Boris BCC 3D Object video effect (Extruded EPS-Extruded Spline-Extruded Text -Layer Deformer-Title Studio-Type on Text).

If I do the same operation with Vegas 15, everything works perfectly!!

Thanks for your help

Pasquale

(Rome-Italy)

Comments

karma17 wrote on 10/24/2018, 10:37 PM

My quick advice is to make sure you have the latest graphics drivers.

It really could be any number of possible things. A quick workaround would be to render out the effect as an AVC file in 15, then simply import that clip into 16. I realize that doesn't solve the main issue, but at least you could workaround the issue until it is resolved.

pasquale-palumbo wrote on 10/25/2018, 2:37 AM

Hi Karma17,

thanks for your reply.

Both the operating system and the drivers of the video card, are updated to the latest versions.

For now, I proceed as you advised me too. I exposed the problem to Magix, who - with little professionalism - made me do a lot of evidence (in my opinion not logicals...), without solving the problem.
Now I turned to Boris who immediately asked me to send the "CrashDump file".

 

Ciao

Pasquale

 

pasquale-palumbo wrote on 10/25/2018, 12:47 PM

Video of error

james-ollick wrote on 10/25/2018, 2:44 PM

Just a long shot, but, have you updated your BCC plug-in to the latest version?

 

Home built PC - Corsair case, ASUS ROG Maximus XI Code motherboard, i9 9900k, 64GB Corsair Vengeance RGB DDR4 DRAM 3200MHz,  Sapphire Nitro+ Radeon RX 7900 XTX 24GB graphics card, Corsair 1000 watt power supply. Windows 11.

VP 21 BCC 2024 Boris FX Continuum Complete, Titler Pro v7. Various NewBlue effects.

pasquale-palumbo wrote on 10/26/2018, 2:26 AM

Yes I have the 11.0.3 version.

NickHope wrote on 10/28/2018, 3:31 AM

Do you still have this issue in VEGAS Pro 16 Update 2 (build 307)?

Please keep us informed of any progress with Boris/Magix support.

pasquale-palumbo wrote on 10/28/2018, 6:21 AM

Hi nick,

many thanks: I've updated Vegas to build 307,

but unfortunately, the error persists.

I am attaching the scrrenshot.
Meanwhile, Boris replied me that, after making countless checks, the error is not attributable to BCC 3D object. They invited me to go to Magix.
I sent all the report and video to Magix, who asked me a little time to give me an answer.
I hope to resolve and keep you updated.

Cheers

Pasquale