Vegas 17 Pro crashing while editing 4K

kmaultsby wrote on 8/23/2019, 10:22 PM

I am sure that I am doing something wrong so I looking for help from the experts. I did my first 4k shoot at a Airshow a last week and download Vegas 17 Post two weeks ago. I began editing and Vegas began crashing Windows No Response monitor turns white. And for some reason the Project Media redraws the clips. See attachment. Video is from a Canon Vixia GX10 3840x2160 59.94 MP4 files.

System: Windows 10 OS drive 500 GB SSD CPU AMD 1700X eight-core 3.70 MHz Media drive 1x4 raid 0 Cache \ fast drive 500 GB SSD

Maybe my settings are not correct but everything work find for HD 1920x1080.

Back to post

Comments

Former user wrote on 10/15/2019, 5:54 PM

What aspect of his i7 4790k is below minimum spec.

It has only 4 cores and for 4K in VP17 minimum amount for editing is 8 cores.
Look at the specifications (for 4K edits)

I am seeing laggy timeline performance of 4k60p(hardware decode compatible) video where transitions are used, it is only using 65% cpu though, you think 8 cores could help in this situation or something needs fixing?

But this is where confusion happens with vp17 offically requiring better cpu, On my slow 3.4ghz I7 I can edit in 4K60p, playback at up to 60fps 40-85% cpu, VP15/16 was 1fps, 100%cpu and was not usable.

paul-marshall wrote on 10/16/2019, 4:20 AM

What aspect of his i7 4790k is below minimum spec.

It has only 4 cores and for 4K in VP17 minimum amount for editing is 8 cores.
Look at the specifications (for 4K edits)

Where does it say it needs 8 cores?

Processor: 6th Generation Intel Core i5 (or AMD equivalent) or better. 2.5 Ghz and 4 Core minimum. For 4k, 7th Generation Intel Core i7 (or AMD equivalent) or better. 3.0 Ghz and 8 Core minimum

The i7-4790K has 8 logical cores.and works fine. MOST of the time!

j-v wrote on 10/16/2019, 4:29 AM

@paul-marshall

Where does it say it needs 8 cores?

Here

and this is the maker of the i7-4790K saying about that processor

Former user wrote on 10/16/2019, 7:47 AM

I am seeing laggy timeline performance of 4k60p(hardware decode compatible) video where transitions are used, it is only using 65% cpu though

I've only been using this a few hours. It's performance degrades with use, I found even 1080-30p footage keeps getting slower and laggier the more I replay timeline. I don't see this at all in earlier versions. I can feel that there's something wrong with it, and nothing to do with CPU.This is very saddening

paul-marshall wrote on 10/16/2019, 5:16 PM

Doh - meant to say 'hardware cores' because the i7-4790K has 8 logical cores. Here is 1 minute of intensive 4K editing, splitting, cross fades etc with preview playing. It doesnt look particularly stressed. But it does crash from time to time and if that is down to the processor so be it, but I need some proof before I dump it.

j-v wrote on 10/17/2019, 3:05 AM

@paul-marshall

Don't know what and where you are looking but your picture says also 4 cores

paul-marshall wrote on 10/17/2019, 3:14 AM

I know it does but it also says 8 logical processors. I'm looking at the task manager CPU performance. Obviously it's performance wont be as good as if there were 8 actual cores but will it function as if it were? What I'm looking for is the reason it crashes sometimes but works perfectly well most of the time. If I need to buy a better processor I will but I'm not yet convinced.
The spec mentions the 7th generation i7 but as far as I can see they are 4 physical cores / 8 threads.

kmaultsby wrote on 10/29/2019, 12:29 AM

I am seeing laggy timeline performance of 4k60p(hardware decode compatible) video where transitions are used, it is only using 65% cpu though

I've only been using this a few hours. It's performance degrades with use, I found even 1080-30p footage keeps getting slower and laggier the more I replay timeline. I don't see this at all in earlier versions. I can feel that there's something wrong with it, and nothing to do with CPU.This is very saddening

I am happing the same problem crashing on 4K at 60 and I even tried 1080 slow crash icon redraw etc. I am about to give up. I even did a test and load Vegas on my desktop the same issues on 1080i material. I have tried all the previous suggestions still a no go. I am using \ demo three other editing software with no problems. I don't want to pay monthly subscriptions but one you don't have to.

adimatis wrote on 10/29/2019, 2:35 AM

Vegas should be able to work with latest drivers not the other way around. If I go out a purchase a more powerful card I would have to rollback the driver which may cause other problems.

Tell me about it! :)

Anything later than 399.24 driver freezes Vegas completely, for me. I have an Asus notebook, 1050Ti.