vegas 17 pro edit hangs on installation when register product

Eduard-Maydanik wrote on 7/13/2024, 1:47 AM

Windows 11

Suddenly my Vegas 17 didn't start. It hanged and I see the Vegas process in Task Manager.

I've uninstalled it and started new installation Vegas 17 pro build 455. It works without any problems till about 80%. And hangs when tried to register my serial number.

Comments

Steve_Rhoden wrote on 7/13/2024, 7:31 AM

Have you installed anything at all recently on your system?..... If you did, uninstall and remove all traces of it/them. Also, when it hang, what exactly you saw on the screen, or, where did the start up progress line freezes?

Eduard-Maydanik wrote on 7/13/2024, 7:52 AM

Last time I use vegas in January.

I've installed trial version of Vegas 21

It works

Steve_Rhoden wrote on 7/13/2024, 8:41 AM

Since Vegas 21 trial works, maybe that's an indication that its time for a needed Vegas upgrade.... By the way, do you have Borisfx Continuum Complete or Newblue Plugins installed for Vegas?

Eduard-Maydanik wrote on 7/13/2024, 9:53 AM

Vegas Pro 12 installed and works without problem :)

maybe it's a sign to return money for a 17th, of free upgrade to 21st :)

no Borisfx Continuum Complete or Newblue Plugins installed

Eduard-Maydanik wrote on 7/23/2024, 1:21 AM

Did BIOS and Windows updates. It works now without problems