vegas 21 no sound is displayed on tracks

VLADISLAV-ZHURAVLEV wrote on 6/17/2024, 3:32 PM

Good afternoon, this problem arose when I updated Vegas 21 to version 300. I really hoped that the new version 315 would fix this! But the problem did not go away. At first I thought the problem was due to too much material, so I added only 8 hours and ran into the same problem - the sound just couldn't be seen on the track! I contacted technical support and was advised to disable "legacy avc decoding". I'd like to point out that this did fix the problem, but another one popped up! If earlier 8 hours were loaded in 5-10 minutes, now one file takes about 3 minutes to load, in the end I have to wait about 2 hours, after which Vegas starts to lag terribly! Will you advise me to download version 208! I would do that, but the problem is that I purchased Vegas 21 on Steam! I have to use Vegas 18, where everything works fine. Maybe someone knows how to fix this problem?

I demonstrated the problem on video.


Operating system - Windows 11 Pro
AMD Ryzen 9 7900X3D Processor
Gigabyte B650 AORUS ELITE AX motherboard
RAM ADATA XPG Lancer 64 Gb DDR5 6000MHz
Video card - Palit GeForce RTX 4070 Ti GameRock Classic
Power Supply - Seasonic Focus GX-850 80+ Gold
Dropsy - NZXT Kraken X73
Housing - LIAN LI O11D Dynamic Evo
SSD: 2000 GB M.2 ADATA LEGEND 960 MAX
SSD - 500 GB M.2 Samsung 970 EVO

Comments

RogerS wrote on 6/18/2024, 12:26 AM

Can you ask Steam support if it's possible to get the older version to download?

Otherwise potentially convert these files to a type VEGAS 21.315 can work well with. ShutterEncoder could give you basic AVC in a MP4 container conversions or Apple ProRes. https://www.shutterencoder.com/

Otherwise stick with 18 and then upgrade to VP 22 using the discounted pricing and avoid Steam all together.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

VLADISLAV-ZHURAVLEV wrote on 6/18/2024, 6:59 AM

Can you ask Steam support if it's possible to get the older version to download?

Otherwise potentially convert these files to a type VEGAS 21.315 can work well with. ShutterEncoder could give you basic AVC in a MP4 container conversions or Apple ProRes. https://www.shutterencoder.com/

Otherwise stick with 18 and then upgrade to VP 22 using the discounted pricing and avoid Steam all together.

1. Steam technical support forwards me to the official MAGIX website, I wrote to technical support and was told that it is impossible to download the old version on Steam.
2. I would gladly not buy vegas on Steam! But the fact is that it costs only $67 there and on the official website it costs €199
3. So, you need to look for an option on how to return to the old version

Operating system - Windows 11 Pro
AMD Ryzen 9 7900X3D Processor
Gigabyte B650 AORUS ELITE AX motherboard
RAM ADATA XPG Lancer 64 Gb DDR5 6000MHz
Video card - Palit GeForce RTX 4070 Ti GameRock Classic
Power Supply - Seasonic Focus GX-850 80+ Gold
Dropsy - NZXT Kraken X73
Housing - LIAN LI O11D Dynamic Evo
SSD: 2000 GB M.2 ADATA LEGEND 960 MAX
SSD - 500 GB M.2 Samsung 970 EVO

RogerS wrote on 6/18/2024, 7:25 AM

That's unfortunate. I don't think there is an official way to access the older version then.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Dexcon wrote on 6/18/2024, 7:31 AM

3. So, you need to look for an option on how to return to the old version

Please note that this is a user-to-user forum, not Vegas Support, so I don't think that you should be 'requiring' other Vegas Pro users - who are not Vegas staff (nor are the moderators) - to look for a solution about how to get a Steam build 208 version. To achieve that, you would need to continue communications with Steam, the company from which you purchased Vegas Pro.

Steam operates in its own licensing and activation universe that does not interact with MAGIX/Vegas' licensing and activation process. From your post, you have already got an official response about the inability to get an older build of Steam Vegas Pro versions. If you obtained a build 208 build of MAGIX/Vegas' release, then you would have to have a MAGIX/Vegas license to use it - in other words, you would need to buy Vegas Pro 21 from MAGIX.

If your Vegas Pro 18 was purchased from MAGIX (not Steam), then you might be eligible for upgrade pricing ($149 USD on MAGIX's website).

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

VLADISLAV-ZHURAVLEV wrote on 6/18/2024, 7:35 AM

3. Итак, нужно найти вариант, как вернуться на старую версию.

Обратите внимание, что это форум для общения между пользователями, а не службой поддержки Vegas, поэтому я не думаю, что вам следует «требовать» от других пользователей Vegas Pro, которые не являются вашими сотрудниками Vegas (и не являются модераторами), ищите решение о том , как получить версию Steam build 208. Для этого вам необходимо продолжить общение со Steam, компанией, у которой вы приобрели Vegas Pro.

Steam работает в своей собственной вселенной мира и активации, которая не взаимодействует с процессом эволюции и активации MAGIX/Vegas. Из этого поста вы уже получили официальный ответ о невозможности получить старую сборку версии Steam Vegas Pro. Если вы получили сборку 208 версии MAGIX/Vegas, то для ее использования вам понадобится лицензия MAGIX/Vegas — другими словами, вам нужно будет купить Vegas Pro 21 у MAGIX.

Если ваш Vegas Pro 18 был куплен в MAGIX (а не в Steam), вы можете иметь право на получение обновления по цене (149 долларов США на веб-сайте MAGIX).

I'm not demanding anything, I'm just asking if anyone has encountered this problem!

Vegas 18 and 21 I bought on steam

Operating system - Windows 11 Pro
AMD Ryzen 9 7900X3D Processor
Gigabyte B650 AORUS ELITE AX motherboard
RAM ADATA XPG Lancer 64 Gb DDR5 6000MHz
Video card - Palit GeForce RTX 4070 Ti GameRock Classic
Power Supply - Seasonic Focus GX-850 80+ Gold
Dropsy - NZXT Kraken X73
Housing - LIAN LI O11D Dynamic Evo
SSD: 2000 GB M.2 ADATA LEGEND 960 MAX
SSD - 500 GB M.2 Samsung 970 EVO