Vegas 7 will not install

trevster1 wrote on 9/14/2006, 3:42 AM

During installation a message appears "could not open key Hkey_Local_Machine\Software\Sony\Media Software. Verify you have sufficient access to that key or contact support personnel".
However it seemed to still proceed to install.
When I went to open Vegas 7(for the first time), I entered the new Serial numberbut nothing happened, it just kept highlighting the Serial number but not going anywhere or displaying any message.
Please help anybody.

Comments

Jonathan Neal wrote on 9/14/2006, 3:53 AM

What operating system are you running? If it's Windows XP, make sure your user account has Administrator access.

For more information, refer to Microsoft's online Help & Support page:
What is an administrator account?

trevster1 wrote on 9/14/2006, 5:26 AM

Thanks, Yes it is windows XP but I do have full Administrator access on the computer.
I will look into the site you have suggested.
Thanks for your help.

Jonathan Neal wrote on 9/14/2006, 5:29 AM

No problem, someone was having a similar problem to this with the Apple iTunes installation, here is the article.

Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows

I believe a solution is provided. See if it works for you and let me know!

Grazie wrote on 9/14/2006, 5:34 AM

Make sure you DON'T have more than one Administrators open at same time. If so log one off. I fell into this one.

trevster1 wrote on 9/14/2006, 5:35 AM

Thanks Jonathan Neal, I will go through those steps first thing tomorrow when I am fresh, as it looks like clear thinking is a must.

trevster1 wrote on 9/14/2006, 5:38 AM

Thanks Grazie, for offering your help. Definitely logged in as one administrator.