i would be rather disappointed if 9 can out before 8d which in turn fixed the known problems with 8c.

i'm all for new releases, but i think it vastly unfair to move on before releasing bug fixes for an existing version - yes, i know they can't fix ALL the bugs, but there does seem to be some pretty obvious ones in 8c that belie the advertised claims of what it should be capable of.

leslie

The email I got from sony about the nab show
has a pic of the vegas pro 9 box
I had to zoom to see.

ushere, I can see no way that 9 can be anything but a free upgrade for 8.0c. I can only hope that they have taken the time to consolidate the codebase and have washed their hands of the 8.0 series. However, from the fact that I spoke to a marketing guy a few weeks ago and he was telling me something massive was coming, and that we are now getting these silly emails mentioning AMD, I would suspect that there is some kind of Vegas 9 integrated workstation to be announced. Hints at SCS being moved closer to the bosom of the rest of Sony suggest perhaps it will feature drives for one of their propriety disk formats, maybe a blu-ray burner, stick a bow on top, blah blah blah.

Basically, Sony, make the software do what you say it can do already, and then come back with whatever new fangled wizardry you want. Until then, you are a bunch of Delboys.

There's an expression that goes, "Once bit, twice shy." After this Version 8 fiasco, I am not rushing to buy any new version. I would rather have an 8.0d version first.

Before buying don't you install the 30 day free trial and ring it out? I mean if the trial doesn't impress me there is no way I'll buy the software. I think Sony is pretty liberal with the 30 day trial actually.

- Mark

mark,

i agree the 30 day trial is a good jumping off point, but i'm a professional editor - the jobs i work on are not to find out whether a new release works or not, nor do i have the time, and certainly not the inclination to start putting together 'dodgy' projects with which to 'test' the software in a (otherwise) busy 30 day period.

also, since 8c is obviously not working for (it appears) quite a number of people, i would have thought it prudent to fix it first before moving on.

leslie

and that we are now getting these silly emails mentioning AMD

I've been getting these "silly" e-mails for over a year now. Not sure why anyone's suprised by AMD being mentioned now.

i agree the 30 day trial is a good jumping off point, but i'm a professional editor - the jobs i work on are not to find out whether a new release works or not, nor do i have the time, and certainly not the inclination to start putting together 'dodgy' projects with which to 'test' the software in a (otherwise) busy 30 day period.

YES! So, instead of updating, you wait & see if it works. Then, before the new version comes out you buy the WORKING one. No different then anything else from buying CPU's to car's: if you need to know if it works, wait until the next model comes out to see if the bugs have been ironed out of the current one. But You had vegas 6 or 7, right? If 8 was giving you issues why'd you move up? You can still use them along side 8 if need be. Even if you can't transfer over current projects no reason to start new ones in the older version.

But they aren't obligated to fix anything before Vegas 9 comes out. When we've got an irate client do we tell all the others to hold on for a while (and aggravate them) so we can figure out what the single client wants or do we say "listen, you had time to say you didn't like what you got, you didn't?" Sony didn't force anyone to get 8, or sell their old copies, or not still use their old copies. I never ditched my old copies until I had the same/less issues then before.

hey hf, i'm not complaining - nor am i about to (if it is so) upgrade to 9 until someone else has bled to death on the cutting edge. i was just making an observation.

that said, i still maintain that the bugs in 8c need to be sorted out.

that said (mk 2), i have no problems at all with 8c, other than wanting a faster pc to keep up with it ;-)

leslie

leslie,

I see your point but I also assume Sony is doing the best it can with Vegas.

What I don't understand is why there isn't more transparency between Sony and Vegas users? What is the harm in listing the current issues and status of the fix. What's wrong with saying this issue or that is tough to fix because of this or that but we are working on it. Sure other companies or people might use that list against Sony but in this day and age everyone that knows anything about software knows that all software companies have issues with their applications. It would be so refreshing to see a company actually have a dialog with it's customers. I am sure that alone would put many additional people on the Vegas ship. Ignoring and sweeping issues under the rug may seem like the better business plan but that time is long gone. Users are smarter than that now. Just air it out. Anyone can find a list of gripes of any software by simply going to their users forum. But what you can't find is a list of bugs and the status of the repair posted by the manufacturer.

Except for ATI with the video drivers. They post a new driver AND the issues yet to be resolved. This was a new model for them with the Catalyst drivers and was a turning point for that company. Until then their drivers were a disaster. The started that new business model (with good hardware) and things picked up for them immediately. They continue to do extremely well to this day using that software model for updates and status.

- Mark

"What I don't understand is why there isn't more transparency between Sony and Vegas users?'

Are you kidding me?
I come from the wonderful world of Avid. You want to talk about things like lack of transparency, censorship on the boards, no communication, bug patches that come in spreads of YEARS as opposed to months, ignoring known issues.... yadda, yadda...spend some time there for a while. In fact you people REALLY NEED to spend some time away from Vegas.... maybe then you'll understand just exactly how good you've got it around here.

Believe me when I say that Sony, their extremely liberal attitude towards this board, it's licensing policies... and Vegas itself.... are all a breath of fresh air


"Anyone can find a list of gripes of any software by simply going to their users forum."
Right... Who's going to make up that list of gripes? How about that guy on the help line that was having trouble finding the "ANY KEY" on his keyboard. Are you going to allow him/her to have equal input in the "gripe column"? That being the case...my only question would be how long before things spiral completely out of control.

Okay I believe you we have it good here. Point made.

I'll cite the ATI method as I think it works well for them and their customers as I have been one for 15 years.

1. Users submit error reports with all of the information enabling ATI to reproduce the error.
2. ATI follows up on the report, vets with other such reports, and determines if the bug is user error/setup related or an actual issue.
3. Upon next version release a list of bug fixes AND oustanding issues is created by ATI (of course) to go along with the software release.

Sure there there is a "slippery slope" there as you could have unskilled users complaining about ridiculous things but the "slippery slope" could stop quite a bit of positive things from happening in the world. This forum is comprised mainly of cool heads from what I have read over the past few years so I think saner minds would prevail.

Really I'm only questioning is the possibility of Sony verifying reported issues and making it known that they are fixed or in the process of being fixed.

"Really I'm only questioning is the possibility of Sony verifying reported issues and making it known that they are fixed or in the process of being fixed."

Well okay... let's look at that. What would you call this:

ac3 problem

This problem was handed into them, they verified it, reproduced it, and are officially recognizing it as a bug... and openly reported it as such. No conspiracy here.

I'll tell you right now that you would never in a million years officially get this kind of admission out of Avid... at least not until it's been repaired.

There's a huge difference between a bug and just 'some problem' that some one reports. A bug is a clear and official admission that there is a recognized problem with the program. A mere problem that some one reports is... well.... anything... maybe a real problem... maybe little more than operator error. It would be highly irresponsible of Sony, (both for them and for us) to arbitrarily and blindly print and list unfounded reports as bugs, tics... what ever. They owe it to themselves as well as to us to print and list accurately... or at least as accurately as they can.

They must get swamped every day with hundreds of these 'problem reports' and they have to sort through each one of them checking the validity... and with guys out there asking where the "ANY KEY" is on their keyboard when the instructions say "press any key..." it must be an awesome job sort through all of that. On the other hand... when they believe they have found something... they act on it. I've been contacted by Forum Admin at least once that I can remember asking me to forward a problem sample so that they can have a closer look.

Bottom line.... they want to keep you happy because they want your money... but they have to balance that out with the idea that they're a business in a very competitive industry. Personally speaking.... I think they do it very well.

EDIT:
And BTW... although I own a ati card (and like it) I must say I'm quite wary of a company that puts out a service patch every 15 and a half friggin minutes like they do.

As certain people who should know better have been opening their mouths elsewhere I can pretty reliably say it is in beta release. Expect to see some action on the HD SDI capture front.
I would expect to see some improvement if not final resolution of some of the current crop of problems.

As for paying for V9, my view is software developers need financial support from the user base and it's been a long time since I could find a way to give SCS what I consider to be a fair share of my profits so yes, I'll pay my rent upfront to show my support and hopefully help keep the lights on, When I install it is another matter.

Bob.

As for paying for V9, my view is software developers need financial support from the user base and it's been a long time since I could find a way to give SCS what I consider to be a fair share of my profits so yes, I'll pay my rent upfront to show my support and hopefully help keep the lights on, When I install it is another matter.

i heartily echo your sentiments there bob - vegas makes me money, so i'll probably take the first 'upgrade' offer they make.

BUT i'll wait till YOU'VE installed it ;-)

leslie

Bob, Leslie, I agree completely. I have spoken out regarding memory issues and the like for a couple of years now, and I do understand that fixing software problems could cost some serious money and I have no problem forking out the upgrade monies when a new one will be available.
(Whe obviously all like/enjoy the program).
I do see a problem later though, if I find out that the upgrade did not fix any or many of the reported problems, issues, bugs....

Don't worry guys, I'll install it as soon as it comes out and report back on stability......

Ted