Vegas crashes after starting

beaverbrook wrote on 9/6/2023, 8:00 AM

It starts up, and then immediately crashes. Version 20.0
It was working before, and not sure what other info I have to provide.

Thanks.

13900K - RTX 4090 - 64 GB memory - 2 TB disk
PRO Z690-A WIFI (MS-7D25) 2.0
Windows 11 Pro
Vegas Pro, v 22.0, build 239
I own the entire BorisFX Suite, but here are my commonly used applications and their versions as listed in BorisFX Hub:
BorisFX Continuum, v 2025.0.3
Mocha Pro, v 2025.0.2
Particle Illusion, v 2025.0.2

Comments

RogerS wrote on 9/6/2023, 8:04 AM

What build/update to 20 is it? Do you have the latest one? https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Jack S wrote on 9/6/2023, 8:06 AM

@beaverbrook If you're on the latest build, try a full reset as described here, point 14.

My system
Genshin Infinity Gaming PC
Motherboard Gigabyte H610M H: m-ATX w/, USB 3.2, 1 x M.2
Power Supply Corsair RM750X
Intel Core i7-13700K - 16-Core [8P @ 3.4GHz-5.4GHz / 8E @ 2.50GHz-4.20GHz]
30MB Cache + UHD Graphics, Ultimate OC Compatible
Case Fan 4 x CyberPowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU Fan CyberPowerPC Master Liquid LITE 360 ARGB AIO Liquid Cooler, Ultimate OC Compatible
Memory 32GB (2 x 16GB) DDR5/5200MHz Corsair Vengeance RGB
MSI GeForce RTX 4060 Ti 8GB - Ray Tracing Technology, DX12, VR Ready, HDMI, DP
System drive 1TB WD Black SN770 M.2 NVMe PCIe SSD - 5150MB/s Read & 4900MB/s Write
Storage 2 x 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM
Windows 11 Home (x64)
Monitors
Generic Monitor (PHL 222V8) connected to GeForce RTX 4060 Ti
Generic Monitor (SAMSUNG) connected to iGPU

Camcorder
SONY Handycam HDR-XR550VE

beaverbrook wrote on 9/7/2023, 4:40 AM

Well, for some reason it seems to work now.

The one thing I did different is that I noticed in the Windows task bar, when I right clicked on the Vegas icon, there were several projects listed in the menu. I removed them all out from that taskbar list and then opened it and it seems to work.

Thanks.

13900K - RTX 4090 - 64 GB memory - 2 TB disk
PRO Z690-A WIFI (MS-7D25) 2.0
Windows 11 Pro
Vegas Pro, v 22.0, build 239
I own the entire BorisFX Suite, but here are my commonly used applications and their versions as listed in BorisFX Hub:
BorisFX Continuum, v 2025.0.3
Mocha Pro, v 2025.0.2
Particle Illusion, v 2025.0.2

RogerS wrote on 9/7/2023, 5:44 AM

It's possible it was struggling to load the last project? I unchecked load the last project at startup in preferences myself.