Vegas crasheswith dual displays diff resolution

SamAt wrote on 1/19/2016, 11:54 AM
For the second time in a few weeks Vegas started crashing on launch. I traced it to dual monitors with separate resolutions. I have repro'd with both 2 and 3 displays. The gotcha is display 1 having a different resolution: ()in my case one 1920 x 1080, the other 1680 x 1050, both defaults chosen by Windows). Until I disabled all but one of the monitors Vegas crashed with every launch attempt:
1. Project from File System
2. Open Vegas with nothing else, no default file (although auto-recovery likely would have fired.)

After switching to single monitor I can restore settings and Vegas is usable again. I believe this is poor error handling on an invalid or unhandled screen position.

Comments

Former user wrote on 1/19/2016, 12:09 PM
this might be a problem, but I am running 3 computers with Vegas, all with two monitor systems that are running two different resolutions. 1920x1080 and 1440x900. I have never had a crash related to this. You might want to see about the drivers on your video card. Maybe you need an older or newer version.
Chienworks wrote on 1/19/2016, 12:22 PM
Which version/release?

A few years ago i was running Vegas 8/9 on a 1280x1024 monitor with a 1024x768 for a 2nd/preview monitor and all worked well.
dxdy wrote on 1/19/2016, 12:40 PM
I have run many different versions/releases going back to 7 with dual monitors, always with different resolutions, without problem.
astar wrote on 1/19/2016, 12:58 PM
Which Version of Vegas are you using including build?

What video cards and which resolution is plugged into what cards?

If you are using the cards in you system profile, you should dump both and get at least a 6970 or 7970 off of Ebay. Alternatively you could get an R9-270x for a new card. Then plug both monitors into the same device and go with a single card.

Both of the cards listed in your system specs are not capable of supporting Vegas very well.
Christian de Godzinsky wrote on 1/19/2016, 1:07 PM
Running vp13 latest build on W7 ultimate 64-bit pc with 3 monitors all with different resolutions (4K UHD, WQXGA and FHD) controlled by an R9 280X GPU. No problems no whatsoever, if you ignore the fact that Vegas does not scale properly on a 4K monitor as its competitors already does...

Try to reset Vegas upon startup with only one monitor and them re-enable the other monitor (s).

Cheers,

Christian

WIN10 Pro 64-bit | Version 1903 | OS build 18362.535 | Studio 16.1.2 | Vegas Pro 17 b387
CPU i9-7940C 14-core @4.4GHz | 64GB DDR4@XMP3600 | ASUS X299M1
GPU 2 x GTX1080Ti (2x11G GBDDR) | 442.19 nVidia driver | Intensity Pro 4K (BlackMagic)
4x Spyder calibrated monitors (1x4K, 1xUHD, 2xHD)
SSD 500GB system | 2x1TB HD | Internal 4x1TB HD's @RAID10 | Raid1 HDD array via 1Gb ethernet
Steinberg UR2 USB audio Interface (24bit/192kHz)
ShuttlePro2 controller