VEGAS Hub Downloads Not Working

Heidi-Hansen wrote on 11/1/2025, 11:41 PM

For the past 5 or 6 hours I haven't been able to download any audio or video clips from VEGAS Hub. Nothing happens and I don't get any errors. I can search for keywords and see results, and the previews work fine, but when I click download nothing happens. I have restarted my PC and logged in and out of the Hub Explorer, but nothing works. Is anyone else having the same problem?
I’m using Vegas Pro 23 Suite 365.

Comments

Heidi-Hansen wrote on 11/2/2025, 3:09 AM

I just tried clearing the Vegas-cache, but it didn’t help either.
I thought maybe something was “stuck” somewhere.

Heidi-Hansen wrote on 11/2/2025, 5:04 AM

It just started working again, although I haven’t changed anything.

Dexcon wrote on 11/2/2025, 5:14 AM

Please be aware that Vegas Content is provided by a 3rd party company - Storyblocks - so there is a possibility that the Hub connection problem may be due to a Storyblocks' server issue - connection problems do seem to occur occasionally.