Vegas Image not starting

samaa wrote on 7/29/2023, 5:59 AM

I've encountered a problem with Vegas Image startup. The launch icon shows but then closes without any error displayed and it happens every time I try to launch it. I've reinstalled Vegas post 19 and Vegas Image but the problem remains. I've also updated the graphics card. Other software included launch like Vegas pro 19, but Vegas Image does not. It has worked earlier fine and I have it also on my laptop which has this same problem that it does not start. System is on machines Win10pro and Windows 11.

edit: machines have different type of gpu:s but both are type Quadro. It would not work for me to fall back in gpu driver version since Windows does not recognize always with old versions of graphics drivers the two gpu set up on desktop.

Comments

samaa wrote on 8/6/2023, 6:36 AM

Problem fix: Set Vegas Image in Nvidia control panel. 3D-settings>Program Settings

Alain-Martel wrote on 4/26/2024, 2:54 PM

Vegas image ask to activate Vegas Pro Post 21 to open. Vegas Post 21 is activated. Same for Vegas Effects!

What should I do?

Matthew-Tull wrote on 5/23/2024, 2:09 AM

Vegas image ask to activate Vegas Pro Post 21 to open. Vegas Post 21 is activated. Same for Vegas Effects!

What should I do?

I am having the same trouble. I just bought an upgrade that included this application and it won't recognize the fact that I have Post. Why is it hard to contact these people?

Dexcon wrote on 5/23/2024, 3:13 AM

@Matthew-Tull ... If you've moved to POST from another version of Vegas Pro (e.g. Edit), have you de-actvated your old version's serial number (de-activate via Vegas Pro's Help menu), closed Vegas Pro and then on re-opening it gone through the re-activation process using your new Vegas POST serial number? Different versions of Vegas Pro have their own specific serial number.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Matthew-Tull wrote on 5/23/2024, 6:44 AM

I had version 20 and now I upgraded to 21 POST. I am not sure why that is an issue. I used the key and the app says it is registered. I am confused.

Matthew-Tull wrote on 5/23/2024, 6:48 AM

The website service enter says the 20 version is not active and the 21 version is.