Vegas Movie Studio 15 will not start

Jim-Brown wrote on 2/26/2020, 7:24 PM

I used he program last nigh and today I get the message "Movie Studio has stopped working". The detail is below:

Problem Description
   Application Name:    Movie Studio
   Application Version: Version 15.0 (Build 146)
   Problem:             Unmanaged Exception (0xc06d007e)
   Fault Module:        C:\windows\system32\KERNELBASE.dll
   Fault Address:       0x000007FEFCEFB3DD
   Fault Offset:        0x000000000000B3DD

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio 15.0\MovieStudioHD150.exe
   Process Version:     Version 15.0 (Build 146)
   Process Description: Movie Studio
I uninstalled the program and reInstalled it and the same this happens

Comments

EricLNZ wrote on 2/26/2020, 8:54 PM

Try a factory reset https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

It applies to VMS as well as Pro. Make sure you clear the cache. Your reinstalling won't have cleared the cache, hence a reset is also advised.

KERNELBASE.dll crops up occasionally as a search of the forum will show you. Basically a Windows problem. Have you had a recent Windows update? I read somewhere that a recent Win 10 update has caused problems for some.