I can not use my software at all. It won't even play the sample project or guide for me. Everytime I press play, it keeps telling me that I have an error. that Microsoft mapper isn't installed? I NEED TO GET MY PROJECT DONE. I JUST purchased this software which I had shipped and I STILL HAD TO DOWNLOAD MOVIE MAKER because they did not send me the CD! The only CD in the box was for music maker, which I did not want! No phone number available to speak to a human being!!!!!!!! I am beyond frustrated and angry.