Hi, still learning but the first time i was trying to slow or quicken a clip - holding Ctrl and dragging left or right and the app crashed and closed. I though at first i was doing something wrong. But then i went back and did it and again it crashed or the application stopped working and windows had to shut it down. Then it said to download updates but the link that came up took me to the download for the suite and came up i would have to uninstall it to reinstall the version there, then when i opened the studio and checked for updates there it said everything was up to date,
here's the info from the app crashes and when it also stopped working and shutdown taken from the reliability report:
Source
Vegas Movie Studio HD Platinum
Summary
APPCRASH
Date
29/03/2015 03:19
Status
Report sent
Description
Stopped working
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000005
Exception Offset: 000343e0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Extra information about the problem
Bucket ID: 3913369437
Source
Vegas Movie Studio HD Platinum
Summary
Stopped working
Date
29/03/2015 03:19
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000005
Exception Offset: 000343e0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3913369437
Source
Vegas Movie Studio HD Platinum
Summary
Stopped working
Date
29/03/2015 02:18
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Fault Module Name: mshtml.dll
Fault Module Version: 11.0.9600.17690
Fault Module Timestamp: 54e7d023
Exception Code: c0000005
Exception Offset: 000aea3a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 6947
Additional Information 2: 69476181406fe5ae1cab124e0523b3c7
Additional Information 3: e66a
Additional Information 4: e66a6c5b9035476713cf05644015d4c9
Extra information about the problem
Bucket ID: 954391100
Source
Vegas Movie Studio HD Platinum
Summary
Stopped responding and was closed
Date
25/03/2015 02:20
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Hang Signature: 8847
Hang Type: 6144
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Hang Signature 1: 88479a8a42c5910d355427e5bde73ed1
Additional Hang Signature 2: 4399
Additional Hang Signature 3: 4399cfe8513b84641e480926523b7981
Additional Hang Signature 4: 8847
Additional Hang Signature 5: 88479a8a42c5910d355427e5bde73ed1
Additional Hang Signature 6: 4399
Additional Hang Signature 7: 4399cfe8513b84641e480926523b7981
Extra information about the problem
Bucket ID: 2934329899
here's the info from the app crashes and when it also stopped working and shutdown taken from the reliability report:
Source
Vegas Movie Studio HD Platinum
Summary
APPCRASH
Date
29/03/2015 03:19
Status
Report sent
Description
Stopped working
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000005
Exception Offset: 000343e0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Extra information about the problem
Bucket ID: 3913369437
Source
Vegas Movie Studio HD Platinum
Summary
Stopped working
Date
29/03/2015 03:19
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000005
Exception Offset: 000343e0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3913369437
Source
Vegas Movie Studio HD Platinum
Summary
Stopped working
Date
29/03/2015 02:18
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Fault Module Name: mshtml.dll
Fault Module Version: 11.0.9600.17690
Fault Module Timestamp: 54e7d023
Exception Code: c0000005
Exception Offset: 000aea3a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 6947
Additional Information 2: 69476181406fe5ae1cab124e0523b3c7
Additional Information 3: e66a
Additional Information 4: e66a6c5b9035476713cf05644015d4c9
Extra information about the problem
Bucket ID: 954391100
Source
Vegas Movie Studio HD Platinum
Summary
Stopped responding and was closed
Date
25/03/2015 02:20
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Sony\Vegas Movie Studio HD Platinum 11.0\VegasMovieStudioPE110.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: VegasMovieStudioPE110.exe
Application Version: 11.0.0.322
Application Timestamp: 4f7e106d
Hang Signature: 8847
Hang Type: 6144
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Hang Signature 1: 88479a8a42c5910d355427e5bde73ed1
Additional Hang Signature 2: 4399
Additional Hang Signature 3: 4399cfe8513b84641e480926523b7981
Additional Hang Signature 4: 8847
Additional Hang Signature 5: 88479a8a42c5910d355427e5bde73ed1
Additional Hang Signature 6: 4399
Additional Hang Signature 7: 4399cfe8513b84641e480926523b7981
Extra information about the problem
Bucket ID: 2934329899