Vegas MS 17 Platinum crashing while loading videos

vitnik wrote on 10/22/2022, 5:16 AM

Hello,
I'm using Movie Studio 17.0 Platinum, so far I haven't had any issues.
I'm currently working on a long-term project, aprox. for 4 months. For this project, I need to use some videos that I have recorded using a Screen Recorder. The videos are about 1 minute long, 100-200 MB, so nothing too big. But as soon as I load them into the project, about halfway through building peaks, the whole program crashes an turns off. I have tried rendering the videos in different formats (.mp4, .mov, .mkv), different quality or length, but it still happens every time.
I have also tried adding different types of files to the project (images, texts, audio tracks, even an 1,5 hour long, 1,4 GB sized video) and everything worked just fine. The program seems to have problem only with the screen-recorded videos.

Has anyone ever encountered this problem and knows some kind of solution, please?

Thx

Comments

j-v wrote on 10/22/2022, 5:24 AM

Maybe we can give some help if you give here the MediaInfo of such a screen video exactly following this link: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

met vriendelijke groet
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